West Herr Ford of Hamburg

Vaune was amazing!!!!! She was communicative and intimidating. During the process I was provided a loaner car as my previous car was unsafe to drive. They found exactly what I wanted! I got an incre intimidating. During the process I was provided a loaner car as my previous car was unsafe to drive. They found exactly what I wanted! I got an incredible deal and I would highly recommend! More

I've been dealing with West Herr for over 24 years and have the highest praise for Scott Bieler and his cast of employees. I recently dealt with Samantha and the Body Shop crew who handled my needs in bot have the highest praise for Scott Bieler and his cast of employees. I recently dealt with Samantha and the Body Shop crew who handled my needs in both a professional and friendly manner. Jim Anticola More

Nice job. Quick turnaround !!! Pleasant and professional employees. Clean surroundings. Free Coffee. I will be returning and make an effort to tell others about Quick lane. Bravo to West H professional employees. Clean surroundings. Free Coffee. I will be returning and make an effort to tell others about Quick lane. Bravo to West Here !!! More

Excellent service. Went above and beyond. I am very happy and excited! Professional and courteous. I am glad i went to West Herr. Thank you. happy and excited! Professional and courteous. I am glad i went to West Herr. Thank you. More

I was running some errands and noticed I needed an oil changed. Drove by the quick service at West Herr. I stopped in for a oil change and service and was in and out in less than one hour. Great service a changed. Drove by the quick service at West Herr. I stopped in for a oil change and service and was in and out in less than one hour. Great service and I didn’t spend half a day waiting for my truck. More

Exceptional customer service and awesome communication by Bob, keeping me updated on everything. The service team even had my truck washed and ready without any issues. Thank you also for the rental car! Bob, keeping me updated on everything. The service team even had my truck washed and ready without any issues. Thank you also for the rental car! Again AWESOME service. Thanks! More

Always a pleasure going to the dealership! Service is the best they are always there to help you and go out of their way. I thought I was going to wait and when I got there Mike already had a loaner set asi best they are always there to help you and go out of their way. I thought I was going to wait and when I got there Mike already had a loaner set aside for me. More

Had my first oil change/ tires rotated today. Ben was excellent !! Friendly, very clean and fast. Would recommend to anyone looking for a vehicle or for service. Great job west herr ! excellent !! Friendly, very clean and fast. Would recommend to anyone looking for a vehicle or for service. Great job west herr ! More

I had my 2017 Ford Escape in for repairs . My check engine light came on an would not go off. Called West Herr for an appointment and they got me an appointment within a couple days. The service was gr engine light came on an would not go off. Called West Herr for an appointment and they got me an appointment within a couple days. The service was great and it was all covered by my warranty. More

Excellent car buying experience with salesman Jim Clifford. Professional, knowledgeable and friendly! Technician Brandon was superb in explaining electronics and new features like Bluetooth. Would de Clifford. Professional, knowledgeable and friendly! Technician Brandon was superb in explaining electronics and new features like Bluetooth. Would definitely recommend. More