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West Herr Ford of Hamburg

Hamburg, NY

4.8
260 Reviews

5025 Camp Rd.

Hamburg, NY

14075

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Showing 260 reviews

May 22, 2021

Excellent service. Went above and beyond. I am very happy and excited! Professional and courteous. I am glad i went to West Herr. Thank you. More

by Kms101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alica
May 10, 2021

I was running some errands and noticed I needed an oil changed. Drove by the quick service at West Herr. I stopped in for a oil change and service and was in and out in less than one hour. Great service a More

by Docbob3704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
May 07, 2021

Exceptional customer service and awesome communication by Bob, keeping me updated on everything. The service team even had my truck washed and ready without any issues. Thank you also for the rental car! More

by GT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert (Bob)
April 23, 2021

Always a pleasure going to the dealership! Service is the best they are always there to help you and go out of their way. I thought I was going to wait and when I got there Mike already had a loaner set asi More

by micheled4487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bettcher
April 13, 2021

Had my first oil change/ tires rotated today. Ben was excellent !! Friendly, very clean and fast. Would recommend to anyone looking for a vehicle or for service. Great job west herr ! More

by homolablue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
April 03, 2021

I had my 2017 Ford Escape in for repairs . My check engine light came on an would not go off. Called West Herr for an appointment and they got me an appointment within a couple days. The service was gr More

by jcerroni1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
March 24, 2021

Excellent car buying experience with salesman Jim Clifford. Professional, knowledgeable and friendly! Technician Brandon was superb in explaining electronics and new features like Bluetooth. Would de More

by susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Clifford, Brandon
January 06, 2021

Excellent service! If you’re looking for a vehicle Dan Sallon is the guy to see. He’s kind, no pressure and found me a great suv and even got me a great low payment. I will definitely consider buying agai More

by Teri Drummond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Sallon
August 17, 2020

Brought my 2005 mustang in for work I dealt with Robert in service Dept Extremely friendly as all the staff were. fast service. highly recommended. More

by Dkenny068
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
July 20, 2020

Amazing Sales Team I recently purchased a vehicle from here and worked with Steve, he was amazing through the whole process and I could tell my happiness was a top prior More

by B.Price
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Bielinski Jr.
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