West Herr Ford of Hamburg
Hamburg, NY
Filter Reviews by Keyword
By Type
Showing 260 reviews
I was running some errands and noticed I needed an oil changed. Drove by the quick service at West Herr. I stopped in for a oil change and service and was in and out in less than one hour. Great service a changed. Drove by the quick service at West Herr. I stopped in for a oil change and service and was in and out in less than one hour. Great service and I didn’t spend half a day waiting for my truck. More
Exceptional customer service and awesome communication by Bob, keeping me updated on everything. The service team even had my truck washed and ready without any issues. Thank you also for the rental car! Bob, keeping me updated on everything. The service team even had my truck washed and ready without any issues. Thank you also for the rental car! Again AWESOME service. Thanks! More
Always a pleasure going to the dealership! Service is the best they are always there to help you and go out of their way. I thought I was going to wait and when I got there Mike already had a loaner set asi best they are always there to help you and go out of their way. I thought I was going to wait and when I got there Mike already had a loaner set aside for me. More
Had my first oil change/ tires rotated today. Ben was excellent !! Friendly, very clean and fast. Would recommend to anyone looking for a vehicle or for service. Great job west herr ! excellent !! Friendly, very clean and fast. Would recommend to anyone looking for a vehicle or for service. Great job west herr ! More
I had my 2017 Ford Escape in for repairs . My check engine light came on an would not go off. Called West Herr for an appointment and they got me an appointment within a couple days. The service was gr engine light came on an would not go off. Called West Herr for an appointment and they got me an appointment within a couple days. The service was great and it was all covered by my warranty. More
Excellent car buying experience with salesman Jim Clifford. Professional, knowledgeable and friendly! Technician Brandon was superb in explaining electronics and new features like Bluetooth. Would de Clifford. Professional, knowledgeable and friendly! Technician Brandon was superb in explaining electronics and new features like Bluetooth. Would definitely recommend. More
Excellent service! If you’re looking for a vehicle Dan Sallon is the guy to see. He’s kind, no pressure and found me a great suv and even got me a great low payment. I will definitely consider buying agai Sallon is the guy to see. He’s kind, no pressure and found me a great suv and even got me a great low payment. I will definitely consider buying again from West herr! More
Brought my 2005 mustang in for work I dealt with Robert in service Dept Extremely friendly as all the staff were. fast service. highly recommended. in service Dept Extremely friendly as all the staff were. fast service. highly recommended. More
Amazing Sales Team I recently purchased a vehicle from here and worked with Steve, he was amazing through the whole process and I could tell my happiness was a top prior I recently purchased a vehicle from here and worked with Steve, he was amazing through the whole process and I could tell my happiness was a top priority. After the purchase was made he even checked in to make sure everything was working out well. More