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West Herr Ford of Hamburg

Hamburg, NY

4.8
261 Reviews

5025 Camp Rd.

Hamburg, NY

14075

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Showing 261 reviews

September 16, 2021

Accommodated us quickly as a tow in, found the problem and fixed same day, excellent communication and friendly service! More

by deborah.rydzynski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pontrello
August 10, 2021

Always very responsive and pay attention to detail. QuickLane service has been excellent. Good to know we can get quality service to keep our Edge Sport in tip top shape! More

by nosrac.makiel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Wrest
July 28, 2021

Very professional, helpful, personable. Experienced and knowledgeable. Recently purchased used car there that needed some service. Everyone I came in contact with put customer service first. More

by bbrooks13357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda, Bob
July 26, 2021

Overall a great experience. Our salesperson bill pease went over the top to find us the right vehicle in our price range. Will be purchasing all my personal vehicles and company vehicles there in the futu More

by Normbealer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill pease
July 02, 2021

I went into quick lube for oil change and tire rotation Every one was great , professional and polite Even though there was many people in there They made you feel like you were the only one there. G More

by kozubleg
Price
Recommend Dealer
Yes
Employees Worked With
Dean
June 29, 2021

I've purchased and leased 6 new vehicles from here over the years... always have been treated good.. More

by pipedultras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe E
June 19, 2021

I’ll never go anywhere else. Everyone is friendly and professional and I never have to worry about anything. I know I’m getting the best service and they are never going to do anything they don’t need to More

by cjdruzbik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Driscoll
June 17, 2021

Great customer service and welcoming. The Kelsey was very helpful and communicated with me on a regular basis as he searched for my new truck. More

by Kles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey
June 16, 2021

Vaune was amazing!!!!! She was communicative and intimidating. During the process I was provided a loaner car as my previous car was unsafe to drive. They found exactly what I wanted! I got an incre More

by Coynect
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaune Gresco
June 16, 2021

I've been dealing with West Herr for over 24 years and have the highest praise for Scott Bieler and his cast of employees. I recently dealt with Samantha and the Body Shop crew who handled my needs in bot More

by janticolasr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Gross and Ken Meyer.
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