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West Herr Ford of Hamburg

Hamburg, NY

4.8
261 Reviews

5025 Camp Rd.

Hamburg, NY

14075

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Showing 261 reviews

October 28, 2021

Very organized and professional dealership. Service team members are very knowledgeable and helpful. Very nice. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pontrello
October 25, 2021

Experience at West Herr was very good! This was my 3rd vehicle purchased there. Thank you! More

by garnone41
Recommend Dealer
No
Employees Worked With
Steve Belinski
October 19, 2021

Top notch sales people. Service department is very professional and courteous. They really care about making everything perfect before you walk out the door. More

by Gpoole1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Helta
October 12, 2021

Fast service and well organized nice people and friendly and nollageable and friendly and helpful More

by keter64@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service always takes care of me great man
October 12, 2021

My early morning issue after along commute from PA was handled in a courteous and prompt manner. Upon any visit with this staff I am completely confident and appreciative. More

by jsg137
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean, a female service advisor and the tech
October 08, 2021

I love West Herr Ford. I have been a customer since I purchased my 1971 Pinto. Every three years I would get a new Ford. Now of course when I call Ron Czech I tell him exactly what I want and when he cal More

by Jdboj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Czech- the Best!
October 04, 2021

Great service, in and out without any issues. Sean was great, very professional. Very comfortable waiting room. The TV should be tuned to Fox News More

by scott1571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
October 02, 2021

Jason Starnes demonstrated outstanding customer service when I came in for an oil change yesterday. It was quite busy & I had a long wait. After I had been sitting there approximately 2 hours, a lady came More

by smcap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Starnes
October 01, 2021

Excellent service every time I come in for my yearly service on my F350 inspection and oil change More

by jc_evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe P
September 17, 2021

U can’t beat the service I went in for oil change. And had new wipers put on and tires rotated. And Jason was awesome I wasn’t there for long. I always go there for service More

by Rgibby67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason at the service station
Sep 17, 2021 -

Rgibby67 responded

Jason in the fast lane was very professional and courtesy. He got my vehicle in and was serviced quickly that’s why I take my truck there to b worked on

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