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West Herr Ford of Hamburg

Hamburg, NY

4.8
261 Reviews

5025 Camp Rd.

Hamburg, NY

14075

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Showing 261 reviews

January 07, 2022

Had vehicle done on time and did all necessary work. Friendly service. I take my truck there for all service needs More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe B.
January 05, 2022

Always very professional and friendly. Always ready to help in any way. If I have a problem they always do their best to help. More

by Rkilger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
January 04, 2022

Always provide you with the opportunity to review inspection findings prior to repair and provide options to address your concerns More

by nosrac.makiel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
January 02, 2022

West Herr has definitely gone above and beyond in our now 4 car buying experiences. They continue to provide excellent service and support for something that is not always super easy, the Salesman Mo Darwish More

by William S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Darwish, Tony Farina
December 23, 2021

My service advisor, Mike Bettcher remains extremely knowledgeable, informative and attentive to my concerns. He provided additional procedures to address potential issues. More

by jsg137
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bettcher
December 19, 2021

Sabrina Was very knowledgeable and helpful to me she’s far as I’m concerned she’s a great sales person and I wouldn’t hesitate telling anybody to deal with her and West Herr Ford More

by Russpar220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey in the service department
December 17, 2021

Had a tire pressure notification on my dash ,stopped into Quick lane and was taken care of and problem solved in short order by Jessica thanks so much for This an easy fix More

by Jsmoke56
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica quick lane
December 14, 2021

Pleasant experience, most accommodating employees, quick service, safe and friendly environment in which to wait. Would refer friends to this dealership. More

by wernerpjdj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
December 09, 2021

The dealership treated excellently from the start to finish. Gave a great deal on my trade in and received 0% financing with a 1500 rebate. More

by Dvgizzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Czech
December 05, 2021

Fantastic, Jim Clifford was honest, treated me like family! Everything he stated was the truth. Purchased a 2021 Edge SEL AWD, the car is everything Jim talked about. The important thing about Jim i More

by Dave B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Helta (GM), Paul Henning and Tim N (finance)
Dec 05, 2021 -

Dave B responded

THANK YOU JIM CLIFFORD!

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