West Herr Ford of Hamburg

The experience was great, Mackenzie was a pleasure to work with and all around the ealership was most professional. work with and all around the ealership was most professional. More

Rob Lalka is the guy to work with here! He has been great throughout my whole buying experience. He’s gone above and beyond for me even though he does not have to. He has also made sure tha He has been great throughout my whole buying experience. He’s gone above and beyond for me even though he does not have to. He has also made sure that any service I’ve had to schedule and rental that I’ve needed has been taken care of. When I say that he’s a great person all around I’m not exaggerating, he’s been the best salesman I’ve ever worked with! If your looking and ready to test drive/purchase I HIGHLY recommend working with Rob he has made sure I’ve been taken care of since the day I walked in the door to test drive my vehicle and still continues to go above and beyond to this day! Please make sure you ask for Rob Lalka when visiting, I promise you will not be disappointed!! More

Had a great service experience. Service Professional (Jason Starnes) was very knowledgeable, friendly and helpful. Service Professional (Jason Starnes) was very knowledgeable, friendly and helpful. More

Easy e to make apt and fast great people to work with definitely will go back Dan was good to work with definitely will go back Dan was good to work with More

They very promptly contacted me by text & phone. If we lived closer to Buffalo, I would have visited for a test drive, but that won’t happen. If we lived closer to Buffalo, I would have visited for a test drive, but that won’t happen. More

Jason did a great job taking care of my car being inspected. It is always a friendly place to spend while they check out the car. I am always satisfied with the workers at the quick lane. Thanks Ja inspected. It is always a friendly place to spend while they check out the car. I am always satisfied with the workers at the quick lane. Thanks Jason More

Joseph E. --was my service advisor, he provided me with efficient, reliable and knowledgeable service. He is a huge asset to the company. --was my service advisor, he provided me with efficient, reliable and knowledgeable service. He is a huge asset to the company. More

Tony Sorrento at West Herr ford helped me purchase my lease car with a professionalism hard to find these days. He answered all my questions and helped me develop the best plan to purchase my car. I have lease car with a professionalism hard to find these days. He answered all my questions and helped me develop the best plan to purchase my car. I have had 13 cars and most were from a West Herr dealership. More

Dean was very courteous and assured me my car (with a nail in a tire ) would be finished by day’s end and it was. He called me to let me know it was finished, on this very busy day, and that the shuttle nail in a tire ) would be finished by day’s end and it was. He called me to let me know it was finished, on this very busy day, and that the shuttle would pick me up. I couldn’t have asked for more. More