Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

West Herr Ford of Hamburg

Hamburg, NY

Overview
Reviews
Vehicles
4.8
261 Reviews
Call Dealership (888) 298-2246

5025 Camp Rd.

Hamburg, NY

14075

Directions

By Type

Showing 261 reviews

February 03, 2023

Always convenient appointments and prompt and friendly service! Truly care about their customers and it shows! Always a hassle-free experience. Outstanding performance and dependable quality work! They More

by Shirley.woch
Recommend Dealer
Yes
Employees Worked With
Dean, Jennifer, and an unide
Report | Print
Feb 07, 2023 -

Shirley.woch responded

Reviewed verified! West Herr Ford Quick Lane “ROCKS”!!

February 03, 2023

West Herr Ford makes the car buying experience enjoyable they are very knowledgeable I would definitely recommend them More

by Bodic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marius Jessica kelly
Report | Print
February 02, 2023

Always accommodating and professional. Great people. Waiting area clean and relaxing. My service advisor is a 10 out of 10. More

by Rblkt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Betcher
Report | Print
February 01, 2023

Great job Corey is a great service advisor and the tech was also good and explained it all More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunther
Report | Print
February 01, 2023

They’re very friendly, extremely organized and neat and clean. If you’re waiting for your car, I usually go home and they call me when it’s ready and they’re always helpful offering anything they might see More

by Dlm42498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer quick lane
Report | Print
January 17, 2023

The dealership has always treated me with respect and has never been pushy when I’m looking for a car. I’ve bought at least 5 cars from them and have never been disappointed. More

by Mcrad61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Lalka
Report | Print
January 14, 2023

Ron was very helpful courteous and kind he helped me get my Ford pass going and yes I would recommend him that anybody else More

by edwardklee94@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron and Tim
Report | Print
January 12, 2023

Brad arrived even before scheduled appt and called prior to let us know he was on his way. He was very pleasant and did a great job! More

by cdorsurreal
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
January 06, 2023

Service appt. was for a recall part but service tech called to inform me of other problems that were covered under warranty. I was happy with the extra effort and More

by jssportster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob at service desk
Report | Print
January 04, 2023

Great dealership very helpful to the customer good service to the community good employees very good company More

by Dan.klos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Jan 05, 2023 -

West Herr Ford of Hamburg responded

We are so glad to hear that! Thank you so much, Dan! 😊

1
...
14
15
16
...
27