West Herr Ford of Hamburg

I got nothing bad to say about WestHerr Ford. I am good friends with Mike Kable and Brad Hefner. I have bought all my cars and trucks through them and service was always great. I am good friends with Mike Kable and Brad Hefner. I have bought all my cars and trucks through them and service was always great. More

I am dissatisfied with the vehicle. angry with the outcome. not dealing with West Herr again. Stressed from the whole situation. Frank the salesman I worked with wasn't the problem. angry with the outcome. not dealing with West Herr again. Stressed from the whole situation. Frank the salesman I worked with wasn't the problem. He seemed to be the only one with any care for my situation More

Always a smooth process. Sign in, turn keys over, enjoy the clean coffee area. Mike came to find me, and done. Sign in, turn keys over, enjoy the clean coffee area. Mike came to find me, and done. More

First of all every employee was so courteous. Each one always said hello. Kelcey Lamm was very helpful in guiding us through our purchase. He explained everything as we went along. He was very p Each one always said hello. Kelcey Lamm was very helpful in guiding us through our purchase. He explained everything as we went along. He was very polite and very friendly. Would recommend him to anyone. John Foster was very helpful and also very friendly. Eric Miller was also friendly and helped us a lot. We also want to thank Scott Bieler for everything he helped us with. He is the nicest person we know. Thanks to the whole crew we worked with. Would definitely recommend West Herr to anyone. Thanks for being so kind. Richard and Mary Shelley. More

West Herr Ford @Hamburg is and has been my “go to” dealer. They set me up with a service manager which he provides me superb customer support, courteous. Trustful and honest service reports for my veh dealer. They set me up with a service manager which he provides me superb customer support, courteous. Trustful and honest service reports for my vehicle. I am very happy with this dealership and highly recommend them to anyone! More

The quick lane service was excellent. Dean was great they got me in done in a timely manner. Dean was great they got me in done in a timely manner. More

Everything was great. The service was fast. I would 100% recommend to all family and friends. The service was fast. I would 100% recommend to all family and friends. More

Easy in and out! They’re for routine maintenance and a NYS inspection.Thanks Joe! They’re for routine maintenance and a NYS inspection.Thanks Joe! More

Smooth deal they got me what I wanted, fast service on pickup day, well organized. My 3rd vehicle from them, I keep going back. pickup day, well organized. My 3rd vehicle from them, I keep going back. More

Friendly staff/clean and pleasant waiting area/ ease of scheduling service appointments/competent service staff scheduling service appointments/competent service staff More