West Herr Ford of Hamburg

By far the best service experience I've had in the 15 years I've been driving. They are the nicest, most responsive, and understanding team. I had resigned my dealer service experinces to just being awfu years I've been driving. They are the nicest, most responsive, and understanding team. I had resigned my dealer service experinces to just being awful after countless bad experiences. This has completely changed my perspective. I'm a female on the younger side and without a doubt would recommend them to everyone I know. More

As always, a very positive experience dealing with any of the West Herr stores. Service writer Jennifer was very helpful in explaining what was needed and also what was accomplished. Very professional and co the West Herr stores. Service writer Jennifer was very helpful in explaining what was needed and also what was accomplished. Very professional and courteous. More

Pleasant, clean atmosphere. Enjoyed dealing with knowledgeable sales person. Also liked the efficiency of my experience. Also would like to say I liked dealing with a mature sal Enjoyed dealing with knowledgeable sales person. Also liked the efficiency of my experience. Also would like to say I liked dealing with a mature sales rep. David. Also got the impression people I came into contact with liked working at West Herr. More

Sales was great! All paperwork, figures,and financing were timely. Great experience and will highly recommend. All paperwork, figures,and financing were timely. Great experience and will highly recommend. More

What a great place to by a truck. The sales team was amazing my experience was awesome. The sales team was amazing my experience was awesome. More

I like the way the salesman handled himself. On the deal. The dealership is awesome. I've been going there for years. On the deal. The dealership is awesome. I've been going there for years. More

Always takes care of my needs whether it’s sales, service or the parts department service or the parts department More

After a rough start, Cory and his team found the problem and so far the issues are resolved. Cory kept me informed and I truly appreciate his communication of the progress of my vehicle. Thank you. and so far the issues are resolved. Cory kept me informed and I truly appreciate his communication of the progress of my vehicle. Thank you. More

Timely work always professional. And and and and and and and and very nice guys And and and and and and and and very nice guys More

Friendly and informative! Maintains professionalism! Explains things carefully! Washes car as a courtesy for customer Maintains professionalism! Explains things carefully! Washes car as a courtesy for customer More