
West Herr Dodge Ram
Orchard Park, NY
Filter Reviews by Keyword
By Type
Showing 173 reviews
Great prompt reliable service. My service representative was nice knowledgeable and I felt good about the whole experience My service representative was nice knowledgeable and I felt good about the whole experience More
They were very accommodating to my concerns. and the sales person, Craig Spears and Mark the service manager very nice very kind and help me out tremendously. I highly recommend this dealership and the sales person, Craig Spears and Mark the service manager very nice very kind and help me out tremendously. I highly recommend this dealership and these people. More
Great service,great work. Most importantly, honest people. They don't try to suck as much money out of you, like other places. They only fix what is needed. Been coming here f Most importantly, honest people. They don't try to suck as much money out of you, like other places. They only fix what is needed. Been coming here for a while now. My second visit, I needed brakes. I was sure I needed all four brakes. They told me only two needed brakes. I was shocked of the honesty. That's how you get customers to come back. Thanks guys!!! More
Went in for oil change, tire rotation, and recall issues . The team and Jeff were outstanding, friendly and easy to work with! Great dealership to go to . The team and Jeff were outstanding, friendly and easy to work with! Great dealership to go to More
Went this morning for an oil change and inspection. Everyone in the office was very friendly and accommodating. They also washed my car. Great experience! Everyone in the office was very friendly and accommodating. They also washed my car. Great experience! More
We’re always pleased with this company. They do not try to slip in extra services that aren’t necessary. We know we can trust West Herr. They do good work and are honest and pleasant to dea They do not try to slip in extra services that aren’t necessary. We know we can trust West Herr. They do good work and are honest and pleasant to deal with. The prices are very reasonable. More
Scott M. Has to be the best service advisor I've dealt with. He is extremely informative, and knowledgeable. Along with his team of mechanics it will be extre Has to be the best service advisor I've dealt with. He is extremely informative, and knowledgeable. Along with his team of mechanics it will be extremely difficult to get me to go to a different shop. Seeing how other shops I've been to, always seem to forget without their mechanics they would be another vacant building, hopefully west herr realizes that good, smart, hardworking techs are not a dime a dozen I'd hope that west herr goes above and beyond for the amazing mechanics on Scott's team and hopefully those diesel techs aren't out looking better paying shops. It's not like west herr and management (Scott bieler) can't afford higher pay rates. More