West Herr Dodge Ram

Jeff at West Herr fleet service is one of the most capable and informative people I’ve ever encountered at any dealership. In the short time I have been going to this facility, they separated from the capable and informative people I’ve ever encountered at any dealership. In the short time I have been going to this facility, they separated from the Dodge dealership, I have been extremely happy with the results on both occasions. Keep up the good work. Sincerely Bill Hartung More

Great service. Very professional and friendly. They took a look at some brake issues and found some other issues that they were able to take care of before it was a problem. Thank you for the great se took a look at some brake issues and found some other issues that they were able to take care of before it was a problem. Thank you for the great service. More

They worked very hard with my 3rd party warranty to get parts covered and my work done quickly. Everything was completed well and in a timely manner parts covered and my work done quickly. Everything was completed well and in a timely manner More

Very professional. Service was completed in a very timely fashion. I am very happy doing but with West Herr Dodge. I would recommend them to everyone. timely fashion. I am very happy doing but with West Herr Dodge. I would recommend them to everyone. More

Extremely happy with the customer attention I’ve found at West Herr Dodge Chrysler of Orchard Park. I initially sought out another dealership but am immensely glad that I returned loyal to what has been a d West Herr Dodge Chrysler of Orchard Park. I initially sought out another dealership but am immensely glad that I returned loyal to what has been a decade long relationship with the West Herr family. In over 45 years of car purchases I’ve never experienced such a spirited effort to locate the vehicle of my choice and add to it such a remarkably fine packaged deal as I’ve just benefitted. My special kudos go out to manager Jason Christopher and salesman Brian Kocialski. If one is looking to do business with an honest, clearly service oriented dealership, look no further than this West Herr location! More

Very Happy with our purchasing process from start to finish. The staff were very helpful, honest and willing to be as flexible as possible. The communication was great between staff and myself/husband. finish. The staff were very helpful, honest and willing to be as flexible as possible. The communication was great between staff and myself/husband. Would recommend west herr to others!! More

Excellent dealership for buying, selling or leasing vehicles. My whole family comes to west herr for their vehicles and vehicle needs, and I have a large family :) vehicles. My whole family comes to west herr for their vehicles and vehicle needs, and I have a large family :) More

From the first contact : Shawn Schweiss Made the process of getting new car a breeze . Helped me with all questions and set up . His professionalism was wonderful. I would highly recommend him and the deale of getting new car a breeze . Helped me with all questions and set up . His professionalism was wonderful. I would highly recommend him and the dealership for leasing or purchasing a vehicle. More

Took my 2005 dodge magnum there for couple simple programming issues and once car was returned to me i found trash left in car,dash panels were removed and all fastners were not reinstalled or missin programming issues and once car was returned to me i found trash left in car,dash panels were removed and all fastners were not reinstalled or missing entirely,and now today i pulled the car put of the garage to do some minor maintenance i found multiple electrical issues of components not working which i know for a fact that everything was working before i took the car to them. Also let me add that the car was not driven since the day i picked it up from west herr dodge. More

Very friendly and courteous.He went out of his way to make it a very truly great experience. He went through every option on the truck itself and explain to me the best truck for me. make it a very truly great experience. He went through every option on the truck itself and explain to me the best truck for me. More