West Herr Chrysler Dodge Jeep Ram of Lockport

Was met with kind service associate that immediately was able to help me get the service I needed was very curtius and concerned about my time. Went above and beyond able to help me get the service I needed was very curtius and concerned about my time. Went above and beyond More

This dealership has been top notch from the moment I purchased my Jeep to the service department. They are very much focused on great customer service from the salesmen to the service greeters to the ca purchased my Jeep to the service department. They are very much focused on great customer service from the salesmen to the service greeters to the cashier and make you feel like your more than just a customer when you deal with them. More

Bruce was awesome! I love my new Jeep! Would send everyone here! Great team work! everyone here! Great team work! More

They put me in a brand new truck 2022 . With unsafe tires on it. They Never looked over the truck at all . There for a quick sale . Than after that your on your own. There complete Incapable of providing cu on it. They Never looked over the truck at all . There for a quick sale . Than after that your on your own. There complete Incapable of providing customer service. Horrible buying experience there. More

We were traveling through the Niagara Falls area on 30Sep when we encountered a loud knocking noise on our RAM truck. Although they were super busy, they were understanding of our dilemma and fit us in (when when we encountered a loud knocking noise on our RAM truck. Although they were super busy, they were understanding of our dilemma and fit us in (when no one else in the area would), to take care of our vehicle. Kind and knowledgeable was this service department!! Communication was excellent!!!! I wish I could take my vehicle to them all of the time. Thank you so much Alex, Kyle, mechanics and the entire service department. More

Excellent service and great service advisor Joseph was fast and very efficient also cashier was super friendly and helpful fast and very efficient also cashier was super friendly and helpful More

Good customer service and vehicle service. Excellent at keeping customer informed. Service rep was friendly and kept me informed. keeping customer informed. Service rep was friendly and kept me informed. More

Very Quick and easy. Was in and out in less than an hour. Friendly staff. Did not push any extra services on me. Clean waiting room. Friendly staff. Did not push any extra services on me. Clean waiting room. More

Very helpful and knowledgeable staff. Excellent communication. Called and let me know status and apologized that a needed part was delayed. Very professional. Clean, customer friendly environment. communication. Called and let me know status and apologized that a needed part was delayed. Very professional. Clean, customer friendly environment. More

Samantha at west herr Lockport ny was great sales lady worked hard to get me everything I wanted and get me out door with my new ram truck worked hard to get me everything I wanted and get me out door with my new ram truck More