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West Herr Chrysler Dodge Jeep Ram of Lockport

Lockport, NY

4.8
112 Reviews

6200 South Transit Road

Lockport, NY

14094

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Showing 112 reviews

February 16, 2022

Was treated very well. The employees are very polite, extremely helpful and friendly. They are very professional More

by Scottish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Mullane and Bruce Tarnowski
February 01, 2022

Problem was diagnosed quickly, parts were ordered by over night shipment and installed on my vehicle the next day. Service Advisor Dave M. very informative, helpful and efficient. Will definitely return the More

by spotterron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Mullane
January 25, 2022

Excellent service: got my vehicle in promptly and completed the repair quickly. Shuttle service took me home and picked me up when the job was done. More

by jeanette.greene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
January 22, 2022

Right from the start, Mark was up front and honest about pricing and what I could afford. I didn’t feel pressured. Mark took the time to text and respond to my requests in a very timely manner. All involved More

by Fairylady70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Doel
January 20, 2022

Dave was very pleasant when I brought my 2021 Renagade in for oil change and tire rotation. More

by bruckerliz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
January 03, 2022

Samantha was great to work with. Samantha made for a smooth transaction. She helped me find exactly what I was looking for! Thank you! More

by Mvm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Manzella
December 31, 2021

Ben, Jim and Kevin were most professional, informative and went out of their way to make us feel comfortable with this investment. They, especially Ben, were warm, friendly and made us feel secure in our More

by Theaskowron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Erickson, Jim Stewart and Kevin Dugan
December 17, 2021

Josh was excellent. He made the process seamless and easy and was a pleasure to deal with. More

by Mindymc13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
December 17, 2021

Professional, patient, knowledgeable, helpful, hardworking staff like Shelby and Dawn at the front desk of West Herr Collision Center of Lockport made my collision service experience a breeze. The More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby, Dawn
December 14, 2021

Matt Wilkins is awesome! He helped me find the right Jeep for me! He is very knowledgeable and was very patient when I asked a lot of questions! I will definitely recommend him to others! More

by dawnbasinait
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilkins
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