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West Herr Chrysler Dodge Jeep Ram of Lockport

Lockport, NY

4.8
112 Reviews

6200 South Transit Road

Lockport, NY

14094

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Showing 112 reviews

June 06, 2022

Service Advisor & Mechanic were very knowledgeable & professional. They are the reason I continue to bring my vehicles to West Herr Jeep in Lockport. More

by taekwondofamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Mullane and Casey
May 21, 2022

I was just there 3 days ago for a squeak on my break pedal and the problem is not fixed More

by Tmminteer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No names given
May 18, 2022

Service was done perfectly! Multipoint inspection Was done Everything was done in a timely professional manner ! Hope a new service relationship will be made here . More

by Keif1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Moore
May 15, 2022

First purchase from West Herr Dodge after 25 years of chevy’s. Sales and finance was nice experience and look forward to driving my new Ram ! More

by Rsb3475
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce
May 02, 2022

Our salesman was outstanding in every aspect! He made sure everything was in order from the first phone call through the sale and delivery of my new Dodge Ram! Ryan is very knowledgeable in all More

by Tank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Woodward
March 04, 2022

I went here because my jeep is still under warranty. I had an oil leak. I was told all it was my oil filter was loose. They did not have to fix anything . They had to remove the plate, tighten the filte More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex
February 25, 2022

Took the Jeep in for an oil change and tire rotation and was greeted by Dave. He was very friendly and courteous. Waiting room was comfortable and the coffee was good and I was I. An out in about an hour. More

by paul.drees
Recommend Dealer
Yes
Employees Worked With
David Mulane
February 22, 2022

Bought my Ram new here Always delt with Brent for service.always excellent service! Expert in his field! More

by Dworganisciak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent,young man in service working with Brent
February 21, 2022

Everyone I dealt with was great. Easy to make an appointment. Greeted as soon as I pulled in. Car was finished in under an hour. More

by Dave B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Kevin
February 16, 2022

The scheduling was simple and my truck was done in no time at all. Very happy with the service. David and the other service technicians are very professional More

by ddman442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
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