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West Herr Chrysler Dodge Jeep Ram of Lockport

Lockport, NY

Overview
Reviews
4.8
112 Reviews
Call Dealership (716) 941-7393

6200 South Transit Road

Lockport, NY

14094

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Showing 112 reviews

May 17, 2023

Dependable, reliable, fast and efficient mechanics, and great customer service. I only go to West Herr. More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
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May 09, 2023

Very happy with their service dept. People are very welcoming when you arrive and get you taken care of swiftly. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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April 25, 2023

Excellent service in the service department. Efficient, friendly, and knowledgeable people here, from finance, sales, service, and Even the cashier. More

by nelsonschultz9@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Tarnowski (sales), Hunter, Brett (service),Kevin (finance)
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Apr 25, 2023 -

nelsonschultz9@gmail.com responded

From sales, service, even the cashier were knowledgeable, efficient, and friendly! Excellent

April 17, 2023

I'm treated like I'm part of the family and have never been disappointed with anything I've ever gone to West Herr CDJR of Lockport for. More

by Cadyman249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Doebler and Kevin Knox
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April 11, 2023

Easy to make appointment and check in was a breeze. Work was done in a reasonable time More

by ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
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April 06, 2023

Prompt service, salesman was thorough and took the time to go through different lease options with me More

by koalafitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Doel
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April 04, 2023

I had a very enjoyable experience all the way around we will definitely tell our friends More

by Happy Girl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Taranowski
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March 29, 2023

First time having service, they took my truck in and did everything I asked, plus they took care of recalls. Very happy with the service! More

by Deweyhill4259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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March 10, 2023

Do not like WH call center for appts as. Service problem documented was not accurate. More

by KLW
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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February 02, 2023

Excellent dealership ! ! The staff goes above and beyond to accommodate the customer. Easy and hassle free car shopping. More

by Speedkills91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Woodward
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Feb 02, 2023 -

Speedkills91 responded

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