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West Herr Chrysler Dodge Jeep Ram of Lockport

Lockport, NY

Overview
Reviews
4.8
116 Reviews
Call Dealership (716) 941-7393

6200 South Transit Road

Lockport, NY

14094

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Showing 116 reviews

August 21, 2023

This is the third vehicle I purchased from this location. Bruce was my sales person 2 of the 3 times. And as before the transaction went smoothly, any issues or promises was dealt with in a timely manner. I More

by tprpwc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce
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July 25, 2023

Our sales consultant was Sam Manella. We had a very positive experience as Sam is extremely thorough and easy to work with! We also love our new Jeep! More

by Demault1dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Manella
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July 18, 2023

Cody was very helpful and the process of the purchase of my truck went very well. I would recommend him to others looking to purchase at West Herr. More

by eaw18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Trzecieski
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July 12, 2023

I had a wonderful experience at this dealership. Everyone was extremely helpful and explained everything to me as this was my first time buying a car from a dealership. They are also very nice to wo More

by Julia I
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven, Megan
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May 17, 2023

Dependable, reliable, fast and efficient mechanics, and great customer service. I only go to West Herr. More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
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May 09, 2023

Very happy with their service dept. People are very welcoming when you arrive and get you taken care of swiftly. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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April 25, 2023

Excellent service in the service department. Efficient, friendly, and knowledgeable people here, from finance, sales, service, and Even the cashier. More

by nelsonschultz9@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Tarnowski (sales), Hunter, Brett (service),Kevin (finance)
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Apr 25, 2023 -

nelsonschultz9@gmail.com responded

From sales, service, even the cashier were knowledgeable, efficient, and friendly! Excellent

April 17, 2023

I'm treated like I'm part of the family and have never been disappointed with anything I've ever gone to West Herr CDJR of Lockport for. More

by Cadyman249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Doebler and Kevin Knox
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April 11, 2023

Easy to make appointment and check in was a breeze. Work was done in a reasonable time More

by ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
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April 06, 2023

Prompt service, salesman was thorough and took the time to go through different lease options with me More

by koalafitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Doel
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