West Herr Chrysler Dodge Jeep Ram of Lockport

I bought my truck a few weeks ago from Mullane. I have a very busy schedule and was only able to drive the truck for a few mins, but knew what I was looking for and trusted a Dodge dealer with a Dodge truck very busy schedule and was only able to drive the truck for a few mins, but knew what I was looking for and trusted a Dodge dealer with a Dodge truck. Boy was I wrong! Upon going to pick up the truck, it was clearly apparent the heat did not work at all....and hey its Buffalo and very cold. I left the vehicle there without taking it home for several days, sure they would fix the problem prior to me picking up. From that point on, just smoke and mirrors. Two lame attempts at repair and many lies by the sales and repair staff have now left me with a truck with a bad heater core, a $1000 repair. Attempts to contact them go unanswered, they base their business on fraud. I had heard this place had gone down hill when the kids took over....didn't know it was to this degree. DO NOT take your business here. You will surely regret it as I have. Its a shame a business like this is still in WNY. Feel free to contact me if you would like any more information regarding my horrible experience with Mullane Motors in Lockport, NY. More

Todd was great to work with they didn't have the a durango with the features i wanted the dvd in second row or the trailer hitch but they worked with us and i got everything for the price i wanted. T durango with the features i wanted the dvd in second row or the trailer hitch but they worked with us and i got everything for the price i wanted. Todd was great and we will be buying our next car from him. More

They do NOT stand behind their cars, we are still in warranty and they could care less!! Terrible customer service, filed formal complaint with AG. warranty and they could care less!! Terrible customer service, filed formal complaint with AG. More