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West Herr Chrysler Dodge Jeep Ram of Lockport
Lockport, NY
112 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 112 reviews
August 27, 2021
Best sales and service of any dealership we have ever purchased a vehicle from (over six decades). Brett, Dave, Mark, Mike, Kyle are all terrific. purchased a vehicle from (over six decades). Brett, Dave, Mark, Mike, Kyle are all terrific. More
by bruspell
Employees Worked With
Brett, Mike, Mark, Dave, Kyle
August 23, 2021
The sales people at the dealership were super friendly and helpful. I didn’t feel pressured and they were able to not only work around my schedule, but work with me to find the vehicle that was a perfect and helpful. I didn’t feel pressured and they were able to not only work around my schedule, but work with me to find the vehicle that was a perfect fit. More
by Corey
Employees Worked With
Lionel Rhim
August 19, 2021
Great speedy service,great daily communication Also set Great speedy service,great daily communication Also set up transportation for us until car was fixed No problems after the car was fixed Great speedy service,great daily communication Also set up transportation for us until car was fixed No problems after the car was fixed More
by ehaynes716
Employees Worked With
Brett from west herr
July 27, 2021
At West Herr the staff were very courteous and professional. All issues with my vehicle were fixed to satisfaction. I would recommend their work to friends and family. professional. All issues with my vehicle were fixed to satisfaction. I would recommend their work to friends and family. More
by m.danielle61
Employees Worked With
Joe, mike
July 24, 2021
Steve Whalen took a lot of time to talk with me and helped me to find the perfect vehicle for me. Steve was respectful and gave me the time I needed to make a decision. Steve treated me like family. helped me to find the perfect vehicle for me. Steve was respectful and gave me the time I needed to make a decision. Steve treated me like family. Thank you Steve for an easy buying experience! More
by Pam S
Employees Worked With
Steve Whalen
July 15, 2021
Fast service, in and out in an hour. Great people there to service you. They have been taking great care of us for years now. Highly recommend this dealership to service you. They have been taking great care of us for years now. Highly recommend this dealership More
by Dzafuto
Employees Worked With
Brett
July 10, 2021
My visit for my oil change and tire rotation was fast service. Very knowledgeable at the desk. Very friendly. I love going and hanging out while waiting for my vehicle. service. Very knowledgeable at the desk. Very friendly. I love going and hanging out while waiting for my vehicle. More
by plamendola31
Employees Worked With
David
May 21, 2021
Absolutely love my new Jeep Grand Cherokee, my salesman Mark Doel was amazing, would highly recommend WEST HERR CHRYSLER DODGE JEEP RAM OF LOCKPORT! Rating 10/10 Mark Doel was amazing, would highly recommend WEST HERR CHRYSLER DODGE JEEP RAM OF LOCKPORT! Rating 10/10 More
by Char Arcangel
Employees Worked With
Mark Doel
May 08, 2021
Matthew took the extra steps in getting me exactly what I was looking for in the vehicles appearance and price, and spent a lot of time in locating what I wanted. was looking for in the vehicles appearance and price, and spent a lot of time in locating what I wanted. More
by A.Marie
Employees Worked With
Matthew Wilkins
April 09, 2021
We purchased our truck (RAM) in 2019, our 5th from this location. Now, and with each earlier vehicle, service has exclusively been done here. Owning and driving vehicles for 63 years and counting, I ra location. Now, and with each earlier vehicle, service has exclusively been done here. Owning and driving vehicles for 63 years and counting, I rank this dealership #1. Number 2 doesn’t come close, Brett has been our Service Manager throughout, and is always looking out for our complete satisfaction. From sales executives, to office staff, to parts experts, and the terrific talented mechanics, this dealership has a super’team’ approach to put customer satisfaction as first priority. And if you need to have collision repairs (I had an unplanned incident last July ) these pros are the ones you want . More
by bruspell
Employees Worked With
Brett, Mark, Dave
