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West Herr Chrysler Dodge Jeep Ram of Lockport

Lockport, NY

4.8
113 Reviews

6200 South Transit Road

Lockport, NY

14094

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Showing 113 reviews

December 20, 2024

The customer service is amazing at this dealership. Whenever I have a question or need service this dealership gets my concerns or service attended to very quickly. The employees at this dealership sho More

by A.Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett,Kaitlynn,Megan
November 16, 2024

Everything was done perfectly professional and the process was excellent thank you for the great job! More

by Madelynka01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Cannello
October 26, 2024

I was contacted by salesman, we talked and made a date to meet to look at new truck. Next day I drove it home. Good experience. More

by larrydude71
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jason milsom
October 24, 2024

Great service at a fair price and no trouble making the appointment! Thanks West - Herr! More

by mtmtrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
October 17, 2024

Verry good place to get your vehicle fixed, they are very professional and curtieous all the time More

by mbrundage6
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Curt
October 15, 2024

West-Herr consistently provides excellent service. The staff is very cordial and professional, and scheduled maintenance is performed thoroughly and promptly. More

by ladyday59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
October 02, 2024

This was our second WestHerr purchase. We will likely make more. They make the experience as streamlined as possible. John Tribble could not be more accommodating. More

by schafrn99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Tribble
September 20, 2024

They keep me inform on the recall, The staff was helpful to located a work document i left in my vehicle More

by firstintraining7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
June 28, 2024

Took my Jeep in for service and had a few problem with communication but in the end, they treated me with a high level of professionalism. Mike, Christy and the team did a great job. Many thanks! More

by Chappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy, Mike, Zak and others
May 29, 2024

I went there this morning to show Mike in collection shop all the runs and gret in my paint.he said it looked great he gave me a good deal.this guy couldn't paint his toe nails let alone a car.this guy is a More

by michaeldunkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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