West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

The dealership was very accommodating and all of the employees were friendly and courteous. Our salesman Andy was outstanding and went above and beyond our expectations. My entire family is very satisfi employees were friendly and courteous. Our salesman Andy was outstanding and went above and beyond our expectations. My entire family is very satisfied with our purchase and experience at Doan . I will most definitely recommend this dealership and more importantly buy future cars with Andy. More

Matt Tyler is very approachable, with very good customer service. Buying a new car isnt very easy in general but he made my buying experience an enjoyable one. Thanks Matt!! service. Buying a new car isnt very easy in general but he made my buying experience an enjoyable one. Thanks Matt!! More

. This is my first time buying a car so I needed a trustworthy dealer that would work with me to get the best deal with my credit and Johnny d did exactly this. He gave me exceptional attention and fr trustworthy dealer that would work with me to get the best deal with my credit and Johnny d did exactly this. He gave me exceptional attention and friendliness that made the experience a breeze. I would recommend this dealership to anyone looking to get the best costumer service and best deal. More

Andy was very friendly and went out of his way to make me feel welcome, choose the options I wanted, and advised on the financing options. Jon was very professional and informative regarding my financing op feel welcome, choose the options I wanted, and advised on the financing options. Jon was very professional and informative regarding my financing options and credit report. He explained my credit score and what it meant, and even gave advice on how to improve it. My vehicle was ready when promised, and I even got a trip and movie tickets as a thank you for buying. I feel lucky to have such a large established dealer so close to me, and I would definitely recommend them to anyone looking for a Dofodge / Chrysler / Jeep. More

Customer service and friendliness of the dealership was great. Roland was friendly and gotten things done quickly. Overall was good, and Im ejoying my purchase. great. Roland was friendly and gotten things done quickly. Overall was good, and Im ejoying my purchase. More

Not to sure were to start, but Johnny D is the best car salesman in the World. This might be over the top but when you have bought 25 vehicles in 17 years of driving you learn a little bit about what kind salesman in the World. This might be over the top but when you have bought 25 vehicles in 17 years of driving you learn a little bit about what kind of car salesman you want. This guy always keeps you smiling and never pressures you into a situation they you may not want or cant afford. I have sent numerous customers to Johnny D and they all say “what a great experience” they had. He is very knowledgeable with new or used vehicles. This dealership makes you feel like family. Jr More

John was a pleasure to do business with, he is very professional and I was pleased with the deal. Its the 2nd jeep I have purchased at Doan. You will be highly recommanded.As a restaurant owner I do no professional and I was pleased with the deal. Its the 2nd jeep I have purchased at Doan. You will be highly recommanded.As a restaurant owner I do not say things like this about too many bussineses. Thank you More

Overall experience in buying the new car was great. Only issue would be that we saw an interior shown in a catalogue for the 300 C, but when we wanted to order that particular interior for our car we could issue would be that we saw an interior shown in a catalogue for the 300 C, but when we wanted to order that particular interior for our car we could not because it was not yet available. The catalogue was misleading. More

Employees were pleasant, professional, and easy to work with. They helped me find a great deal on a vehicle. I am very pleased with the results. with. They helped me find a great deal on a vehicle. I am very pleased with the results. More

I was specifically checking to see if I could qualify for a car laon with my less than "good" credit. Jon Frase worked with my and through a very simple process quickly determined that I could be financed, a car laon with my less than "good" credit. Jon Frase worked with my and through a very simple process quickly determined that I could be financed, and the amount, or range I could look at for a purchase. Jon set me up with Dan who helped me look at several cars and I very quickly found the car I wanted. I walked in on a Saturday afternoon and was driving my "new" 2010 Charger by Monday night. Excellent experiance. More