West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

We were treated very well by Johnny D. and John. We never felt pressured or rushed. Johnny D is a great salesman. Very down to earth and personable. We will recommened him and the Dealership to anyone we felt pressured or rushed. Johnny D is a great salesman. Very down to earth and personable. We will recommened him and the Dealership to anyone we know looking for a vehicle. Thanks for the Great experience! More

Cory was great to work with. He was fair and knew what he was doing! No wonder he has been there for 5 years. It was nice to work with someone who was familar with the dealership, the paperwork and the proce was doing! No wonder he has been there for 5 years. It was nice to work with someone who was familar with the dealership, the paperwork and the process. He also knew the features of the car. There are some dealers where the guys are so new that they don't know the features of the car. Thank you Cory! More

Despite the fact that we leased our van during Doan's "Tent Event," one of the busiest times of the year for the dealership, we were continually treated like their one and only customer! John Dipasquale "Tent Event," one of the busiest times of the year for the dealership, we were continually treated like their one and only customer! John Dipasquale was an absolute professional from start to finish and never once rushed us or put us off to deal with other customers. On the day we took ownership of our 2012 Chrysler Town and Country Touring minivan, John took the time to once again walk us through all the "bells and whistles" that it had to offer, which we very much appreciated! He was highly recommended to us by one of our close neighbors, and he will continue to be highly recommended by my husband and I! George Grass and Matt Tyler were both also terrific to work with. Although the time we spent with them was much shorter, George took the time to walk us through the financial aspects of leasing versus buying and answered all of our questions thoroughly, whereas Matt took the time to complete the sale with us and was very professional as well. Doan has made us a customer for life, and we will certainly return at the end of our lease! More

Mike was wonderful to work with. He was very knowledgeable and he really went above and beyond to make my parent's experience a good one. This was the first dealership we stopped at-and after on knowledgeable and he really went above and beyond to make my parent's experience a good one. This was the first dealership we stopped at-and after one 5 minute test drive Mike had us convinced that the Jeep was the way to go. We had no idea how easy and quick buying a new car could be until we worked with him. It was very seamless and smooth and he made us all feel like family. We appreciate working with him and I plan to recommend him to my family/friends when they are in the market to buy a new/used vehicle. Thanks Mike! More

Doan Dodge went above and beyond to make my car buying experience a customer pleasing one! I can only say that the entire staff worked tirelessly to make this deal happen! The end result was worth i experience a customer pleasing one! I can only say that the entire staff worked tirelessly to make this deal happen! The end result was worth it...I would, without reservation, recommend Doan Dodge to anyone! More

This is the second vehicle I have bought from John in the last 4 months, he understood why I needed a second vehicle and I am very pleased with the Jeep Patriot.Not only was the service great, and yes they w last 4 months, he understood why I needed a second vehicle and I am very pleased with the Jeep Patriot.Not only was the service great, and yes they were very busy at the tent sale,and still I received great service. I cant say enough about the people that work there, they are wonderful ! Lunch on Tuesday was a Plus. More

My name is Joe Lionti and I had the most wonderful, non-pressured experience purchasing a New Jeep Compass from Andy Guarino!!! Andy was the most friendliest, non-pressured Sales Consultant I've ever m non-pressured experience purchasing a New Jeep Compass from Andy Guarino!!! Andy was the most friendliest, non-pressured Sales Consultant I've ever met and worked with. We spent a total of 7 hours looking/driving/discussing vehicles and in all that time, Andy was always attentive and never rushed me. Also working with Andy and myself was John Labate, Sales Manager - another great individual who was very friendly and worked on getting my wife Peg and I the great deal that we received! I have personally purchased 5 vehicles from Doan Buick and now that I have purchased a new Jeep Compass, I will always first stop in to see Andy and John for great deals!! If anyone deserves Sales Consultant of the month, it has to be ANDY GUARINO!!!!! Sales Manager of the month -John Labate!!!! My wife and I would like to thank Andy Guarino for the most pleasurable automobile purchasing experience EVER!!!! We LOVE OUR JEEP COMPASS!!!!!!!!! You guys ROCK!! Sincerely your friends, Joe & Peg Lionti of Chili, NY More

We worked with Steve Stonehouse and he was extremely helpful in everywhere...we will recommend him to family and friends and enjoyed working with him...he really took his time and explained everything t helpful in everywhere...we will recommend him to family and friends and enjoyed working with him...he really took his time and explained everything to us and answered all our questions! More

Roland from the start was courteous and professional. He was up-front and honest and did everything possible to make our purchase unregrettable. We understand the process can take some time, but we seemed was up-front and honest and did everything possible to make our purchase unregrettable. We understand the process can take some time, but we seemed to spend an inordinate amount of time waiting for paperwork to be processed; as if there were not enough finance managers available to handle the volume of customers. Overall enjoyable experience and we love our new cars. More

Mike was very pleasant to work with. It was a great overall experience and went very smoothly. He helped me to obtain the best possible deal and put me into a great vehicle. I was happy working with overall experience and went very smoothly. He helped me to obtain the best possible deal and put me into a great vehicle. I was happy working with Mike and I will send anyone I know looking for a new or used vehicle to him. More