West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Steve Otis was very informational and answered any product questions on the spot without hesitation; he demonstrated an abundant knowledge base about the different models and accompanying features/opt product questions on the spot without hesitation; he demonstrated an abundant knowledge base about the different models and accompanying features/options. Steve was very easy to work with- very personable, friendly, courteous...everything that a potential buyer looks for, to facilitate the buying process. His expertise and professionalism was matched by his easygoing and accommodating personality. He made this a very easy and enjoyable transaction. There were some hiccups in processing the paperwork (created by me) but Steve's experience allowed him to negotiate through them seamlessly and it caused NO inconvenience to me as the buyer. I will recommend the Doan dealership to anyone I know who is researching a new vehicle purchase, and of course I will refer them to Steve as their sales consultant. More

The dealership was very professional from the moment we walked in. The staff as a whole were friendly and welcoming. Particularly, John Schneider, who sold me my Jeep Compass was very knowledgeable, eage walked in. The staff as a whole were friendly and welcoming. Particularly, John Schneider, who sold me my Jeep Compass was very knowledgeable, eager to answer questions and helpful during my buying experience. I was very pleased with the dealership as well as the price I payed for my Jeep. More

John Dipasquale was extremely personable, congenial, and knowledgeable. Not pushy, just simply informative and considerate. John took the time to answer all of our questions and showed a great deal of patie knowledgeable. Not pushy, just simply informative and considerate. John took the time to answer all of our questions and showed a great deal of patience. George Grass was also very congenial and knowledgeable. George was very helpful in helping us understand the financing options and he took the time to answer our questions in way that was easy for us to understand. More

I want to thank everyone at Doan Dodge for making my latest car buying experience the BEST I've ever had! My sales person **Cory DeKruger** was especially knowledgeable about all of the new pr latest car buying experience the BEST I've ever had! My sales person **Cory DeKruger** was especially knowledgeable about all of the new product lines and technology. He took the time to show me the features and benefits of the vehicles I was interested in. I told him I wasn't going to buy today and he made me feel at ease, totally no pressure which I greatly appreciated! After going over all of my options with Cory I was able to purchase my new vehicle with confidence. I would HIGHLY RECOMMEND Doan Dodge and Cory DeKruger they made buying a vehicle a GREAT EXPERIENCE! More

Roland was nice. He answered all questions and showed alot of patience. I had some issues with car and with the pricing but I guess the pricing issues are the banks fault not the actual dealership. The i alot of patience. I had some issues with car and with the pricing but I guess the pricing issues are the banks fault not the actual dealership. The issue with the will be fixed next week. More

This is the second vehicle we have leased from Doan - the sales manager, John, remembered me from a few weeks back when I originally inquired about what my options were with my first Jeep. He gave me a ton sales manager, John, remembered me from a few weeks back when I originally inquired about what my options were with my first Jeep. He gave me a ton of options - after shopping other dealerships, my husband gave John a call today and were able to come to an agreed-upon price. When we got to the dealership, Steve already had the car cleaned and pulled up...all we had to do was sign some paperwork and we were on our way. Awesome experience! More

Hoang was a very professional salesman. I will most definitely recommend him and Doan to anyone that asks me about a car. Hoang helped me in every facet of the car buying experience. He helped me sch definitely recommend him and Doan to anyone that asks me about a car. Hoang helped me in every facet of the car buying experience. He helped me schedule service and explained all the procedures involved in doing so and why. He gave me a loaner vehicle while my vehicle was being serviced. Overall a 10 out of 10 for the dealership and 10 out of 10 for Hoang. I will continue to buy vehicles here in the future. More

I would like to thank Steve Stonehouse for his professional and helpful manner in making my purchase a very good experience. He worked to get me the best possible deal and explained in detail abou professional and helpful manner in making my purchase a very good experience. He worked to get me the best possible deal and explained in detail about the cars operational features. I will be recommending Doan dodge Chrysler Jeep to my friends because of of Steves help and making me feel comfortable. Thanks again. Ron Bartocci More

Dan was very knowledgeable about the vehicle and the purchasing process. Dan was very accommodating and professional. We've recommended him to our family and friends already. John explained the extend purchasing process. Dan was very accommodating and professional. We've recommended him to our family and friends already. John explained the extended warranty and Zebart process very clearly and we felt trusted and confident in the buying experience. More

The experience I have had with them was overall great they worked hard to get me the loan to buy my truck and had it ready very fast. The sales associate was very helpful and pleasant. they worked hard to get me the loan to buy my truck and had it ready very fast. The sales associate was very helpful and pleasant. More