West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Amazing Car Buying Experience Johnny D. was excellent in his approach, kind, provided lots of good information, low pressure, and completely reassuring. He has the wonderful abili Johnny D. was excellent in his approach, kind, provided lots of good information, low pressure, and completely reassuring. He has the wonderful ability to listen to what a customer wants. He truly understands what customer service is, and about giving back. It was a pleasure to work with him, and I would send someone who needed a car without hesitation. More

car buying experience We found Jeffrey Wright friendly, professional, honest, humorous, thorough, courteous, a gentleman, a good listener as to how 'we wanted to buy a car' We found Jeffrey Wright friendly, professional, honest, humorous, thorough, courteous, a gentleman, a good listener as to how 'we wanted to buy a car' Energetic!!! More

Excellent Customer Service John was professional from the start and truly a joy to work with. He made himself available any time of day from the very beginning and was understan John was professional from the start and truly a joy to work with. He made himself available any time of day from the very beginning and was understanding and flexible. I would recommend him and Doan very highly. More

Great Customer Service John DiMartino was excelent from start to finish. I am not a very easy person to work with, and he was courteous and understanding through out the ent John DiMartino was excelent from start to finish. I am not a very easy person to work with, and he was courteous and understanding through out the entire process. Very knowedgable and very professional. If you are looking to buy or lease a car I would recommend John DiMartino. More

My experience was fantastic My whole experience was fantastic. Everyone was very easy to work with especially John DiMartino. He made everything so easy from the time I walked in My whole experience was fantastic. Everyone was very easy to work with especially John DiMartino. He made everything so easy from the time I walked in until the time I left in my new jeep! I would recommend him and the dealership to all my friends. More

Great customer service! This is the fourth car bought from Doan. My first two were purchased at Doan Buick/GMC, a 1993 and 2000 Buick Century. The third was a 2006 Chevy HHR This is the fourth car bought from Doan. My first two were purchased at Doan Buick/GMC, a 1993 and 2000 Buick Century. The third was a 2006 Chevy HHR from Doan Chevrolet. I still have the HHR with 175,000 miles on it. Great car! Just bought a 2015 Jeep Compass High Altitude and enjoy driving it. All three Doan Stores have great sales staff and service departments. Not sure when I'll buy another but I guarantee it will be from Doan. John Schneider was great throughout the whole purchasing process. More

Good experience for a first time buyer Had a fun and easy time visiting the dealership and getting the help I needed to purchase my first car. I visited the dealership first with hesitation Had a fun and easy time visiting the dealership and getting the help I needed to purchase my first car. I visited the dealership first with hesitation but returned ready to purchase thanks to the friendliness and knowledge of Mr. Levin. More

Third car and still coming back! I have purchased my last three cars from Doan. I have jumped between the Chevy and Dodge Chrysler Jeep stores. Both stores are great! Loving my new J I have purchased my last three cars from Doan. I have jumped between the Chevy and Dodge Chrysler Jeep stores. Both stores are great! Loving my new Jeep Cherokee and very happy with my experience. First time I have tried leasing and John was informative and efficient in making my transaction easy and fast! I appreciated his respectful attention to my time as well as his own. John was also very helpful in making sure that I was aware of all options available to me. If you are seeking a stress free car experience, stop in and talk with John DiMartino! More

As pleasant as buying a car could be. My first contact with Doug Catlin was a good omen of things to come.He was a pleasure to work with and helpful in every way. Any time I had to call wi My first contact with Doug Catlin was a good omen of things to come.He was a pleasure to work with and helpful in every way. Any time I had to call with a question he always retuned my call promptly. More

good old fashioned service Looking for a new vehicle can be a frustrating experience. This dealership made the experience comfortable and fun. The salesman I dealt with went f Looking for a new vehicle can be a frustrating experience. This dealership made the experience comfortable and fun. The salesman I dealt with went far beyond what was expected to make this a good experience. More