West Herr Chevrolet of Williamsville

Excellent Service! Jennifer Mullins was the salesperson who helped me with my purchase of a Chevy Traverse. She was extremely helpful and thorough through every step of Jennifer Mullins was the salesperson who helped me with my purchase of a Chevy Traverse. She was extremely helpful and thorough through every step of the way. Everyone I encountered at the dealer in addition to Jennifer was amazing and helpful. I highly recommend West Herr Chevy and Jennifer Mullins the next time you are in need of a car. More

Amazing The most amazing place and the easiest way to buy or lease a car. Michael mulligan, the sales guy, is very professional and proficient. I will denini The most amazing place and the easiest way to buy or lease a car. Michael mulligan, the sales guy, is very professional and proficient. I will deninitely recommend him. More

Fair and very friendly sales staff that worked with me Great sales staff at West Herr. Jennifer and Gerry helped me work out a deal where I could get the truck I have always wanted. I would recommend then Great sales staff at West Herr. Jennifer and Gerry helped me work out a deal where I could get the truck I have always wanted. I would recommend then and west herr to anybody. Very happy with my experience and will definetly re new my lease with them More

Met all my request! I was extremely satisfied with my recent lease agreement negotiated with West Herr Chevrolet. Ryan at West Herr Williamsville found a vehicle with all I was extremely satisfied with my recent lease agreement negotiated with West Herr Chevrolet. Ryan at West Herr Williamsville found a vehicle with all the options that I requested. I was never pressured to look at a vehicle that I didn't want. I would highly recommend West Herr of Williamsville! More

A completely Happy Family The staff at West Herr is always ready to help and go above board to make the customers satisfied. We went in to lease a new Equinox and ended up leas The staff at West Herr is always ready to help and go above board to make the customers satisfied. We went in to lease a new Equinox and ended up leasing an Equinox and trading our 2 door truck for a 4 door 4 by 4 wheel drive with a bigger back seat which I love. This is our 4 th time at West Herr. Thanks to the staff for the friendly service and a huge THANK YOU to our Sakesnan Tom SGroi or Big Tom for making this all possible. More

Wonderful Experience I recently had to purchased a new (used) vehicle and West Herr made the entire experience wonderful. The customer service is amazing and my sales guy I recently had to purchased a new (used) vehicle and West Herr made the entire experience wonderful. The customer service is amazing and my sales guy Steve went above and beyond. The express service was great and everyone was very friendly. This is my go to car dealer from now on. More

Great people We were treated great from the moment we pulled into the parking lot . Steve Sinatra was our salesman and he made everything run smoothly . This was o We were treated great from the moment we pulled into the parking lot . Steve Sinatra was our salesman and he made everything run smoothly . This was our third vehicle we have purchased from west herr , and truly our best experience so far . We would like to thank you all for the wonderful service and the chevy truck we took home . More

Leased a car and had 500 % better experience Went to visit Shawn Stanley and his assistant Chris after being referred to Shawn by Rich Ball. Not only were they very professional but I have never Went to visit Shawn Stanley and his assistant Chris after being referred to Shawn by Rich Ball. Not only were they very professional but I have never been treated so nice at a car dealership.I would definitely send friends to see these gentleman for a car. I also enjoyed the professional and courteous treatment by Ron in the financial department. I would like to comment this dealership for having such a fine staff. Thank you so much for the pleasurable experience. More

Better Dealership We bought two trucks from, Shawn. This dealership has always treated us well. I am not an easy sell or easy to please. However, we did buy here bec We bought two trucks from, Shawn. This dealership has always treated us well. I am not an easy sell or easy to please. However, we did buy here because we got the most for our trade. I tried Basil Chevy first. However, we received 1500.00 more off the new purchase at West Herr. They really wanted our business. We would buy from here again. I have told my friends and family; " After wasting my time with other dealers; West Herr was the best choice this time." More

I am from Rochester NY and I was driving to Buffalo NY (an hour away) in my recently purchased used Chevy Aveo. My car was overheating and I nursed it to the closest Chevy dealer, Glen Campbell Chevy in (an hour away) in my recently purchased used Chevy Aveo. My car was overheating and I nursed it to the closest Chevy dealer, Glen Campbell Chevy in Buffalo. The service was good at first, and Tom Lobosco hit me up for $1800 for a heater core replacement. On a hunch, I called the dealer in Rochester that sold me the car and they said they would fix it for free since I had just purchased it. I had it towed there, took an Amtrak back to Rochester (on my birthday mind you). A day later my dealer called me and told me the car was ready and that it wasn't a heater core issue, it was simply a hose clamp. I have driven the car nearly 1000 miles since with no issue, so it was obviously just the clamp. I asked Glen Campbell for the $100 diagnostic fee back in good faith and they will not unless I drive all the way back to Buffalo so they can check it. I told them that I would not be inconvenienced any further, and to call the service manager at my dealership. After speaking with him, they did not call me back, and have maintained a hardline stance in not refunding my money, not even partially. Eventually I was hung up on by Jay Campbell the general manager. The issue is currently being handled by Chevy Corporate. I will never go to Glen Campbell again, and this honestly shakes my confidence in ever buying Chevy again (NEVER had these problems with Honda or Subaru...). More