West Herr Chevrolet of Williamsville

Very good The manager,and sales person were very professional.The vehicle transaction went relatively smooth.questions were answered,no pressure.would go there The manager,and sales person were very professional.The vehicle transaction went relatively smooth.questions were answered,no pressure.would go there again in the future. More

No pressure sales ! Very pleasant trade in with no stress and no sales pitch xx . All my questions were answered right to the point and the sales transaction went very sm Very pleasant trade in with no stress and no sales pitch xx . All my questions were answered right to the point and the sales transaction went very smooth More

Steven Sinatra is incredible! From the first phone call I was truly taken care of. I was not pressured nor deceived at all. Steven was professional as well as personable. His kno From the first phone call I was truly taken care of. I was not pressured nor deceived at all. Steven was professional as well as personable. His knowledge about the pickup I was interested in was impressive. I highly recommend West Herr to anyone who is looking for a hassle free experience. Everyone there is great but, in my opinion, try to get Mr. Sinatra to guide you. He was the best! More

Great people very helpful This dealership had everything ready for me quick and easy jen and valerie were awesome at calling me and taking great care of me i will be buying my This dealership had everything ready for me quick and easy jen and valerie were awesome at calling me and taking great care of me i will be buying my next car threw them More

Very convenient My salesman knew exactly what I was looking for, and took the time to get it for me as quickly as possible. I love it! My salesman knew exactly what I was looking for, and took the time to get it for me as quickly as possible. I love it! More

Trading a vehicle Bill Cain is the best. He will make sure you are well takin care of . HES AWSOME!!!!! I will give him the absolute best number one rating of all time Bill Cain is the best. He will make sure you are well takin care of . HES AWSOME!!!!! I will give him the absolute best number one rating of all time More

Great The experience of buying a car can be time consuming. I hope the dealership can find a more effective way to speed things up. Overall a friendly and c The experience of buying a car can be time consuming. I hope the dealership can find a more effective way to speed things up. Overall a friendly and chill environment, sales rep Max was awesome! More

excellent Went in to buy a vehicle, haven't purchased a new vehicle in a long time. Was not in very long, knew what I wanted, was helped right away got the vehi Went in to buy a vehicle, haven't purchased a new vehicle in a long time. Was not in very long, knew what I wanted, was helped right away got the vehicle I wanted, was back the next day and left in my new truck. Customer service was excellent! More

New lease with amazing salesperson My leasing consultant was Deanna Curry and she was extremely pleasant and accommodating. She made the entire experience seamless and enjoyable. I went My leasing consultant was Deanna Curry and she was extremely pleasant and accommodating. She made the entire experience seamless and enjoyable. I went in and got my car the same day! I will definitely be coming back to Deanna from here on out! You guys do amazing work. I love West Herr! More

Consider other dealers in the area Looked at a used SUV. Test drive and looked at on the lift also. Noticed an issue and was told yes they will fix it. Made an offer. They declined. So Looked at a used SUV. Test drive and looked at on the lift also. Noticed an issue and was told yes they will fix it. Made an offer. They declined. So I left. Then a week later they were in a hurry to sell and dropped it almost to the price i offered. So i agreed to buy it. They had the truck inside the shop when I went in. We agree on a price for an extended warranty. I told them what rate I can get and they insisted on rushing it through. Half way through the process after they were running my credit I was informed that some work would not be done. They came back with all the papers, it is now after closing, so they are rushing through everything. The extended warranty was more money then agreed, gave a line of best we could do, the loan had an interest rate almost double what I told them I could get it for. But they said oh you can refinance it. Which I am. They backed the SUV up at just the right angle. We got it home and I noticed a center cap missing, a slice in the front bumper, a crease in the front fender and paint rubbed off down to metal on the fender at the wheel well. Needless to say I was extremely pissed. Not at them but myself for trusting them and not looking over the SUV before the paperwork was started and again before we left the lot. Do not let them rush you into buying just because they want to make the deal to get rid of it. Go to a credit union and get preapproved at almost 1/2 the rate. Look the vehicle over before, during and after. I thought since they have alot of locations they would be a bit more honest like Mike Smith and Basil that were great to work with. But I was wrong. More