West Herr Chevrolet of Williamsville

Mike B was great. Very transparent and responsive. We came from Syracuse to get the deal done and West Herr created a very positive experience. This is actually the second car we’ve bought from a West He came from Syracuse to get the deal done and West Herr created a very positive experience. This is actually the second car we’ve bought from a West Herr Dealership and both transactions were well worth the trip. Very happy. More

Pulled up in a Nissan Armada pulled off in a Cadillac Escalade Platinum need I say more?! 2nd car I purchased from them the service is always fantastic Escalade Platinum need I say more?! 2nd car I purchased from them the service is always fantastic More

I have bought 8 vehicles from West Herr and will not go to another dealership. They are the best! World class, service, support, personnel! I highly recommend West Herr as they do it right! Eveytime! to another dealership. They are the best! World class, service, support, personnel! I highly recommend West Herr as they do it right! Eveytime! More

Best experience ever. 100% concerned with exceptional customer service! Thanks to the West Herr Team. They are also committed to do adjustments on my vehicle. customer service! Thanks to the West Herr Team. They are also committed to do adjustments on my vehicle. More

My sales guy James was fantastic I would definitely come back to see him when I’m ready for my next vehicle. We was a big help. back to see him when I’m ready for my next vehicle. We was a big help. More

Brought my truck in for a bad transmission and their head tech said it was a sway bar. Would give that tech 0 stars. Thanks... tech said it was a sway bar. Would give that tech 0 stars. Thanks... More

fast switch Grandson and myself stopped rather late on a thursday nite to look at used silverados,salesman was courteous,stayed late,found silverado my grandson l Grandson and myself stopped rather late on a thursday nite to look at used silverados,salesman was courteous,stayed late,found silverado my grandson liked at another west herr store,said i will get for u to look at friday,will hide the keys so cant be sold,called my grandson late fri afternoon asked if comming in,grand son says yes,drives from Niagara falls to williamsville,gets to dealership,salesman says truck is sold,shows him other trucks not what he wants,the old fast switch,get u back at any cost, BAD NEWS,not how u do business. More

Excellent staff. I had a great experience with this dealership Mike Kabala was a great sales person, answered all my questions about leasing and took the time to lis I had a great experience with this dealership Mike Kabala was a great sales person, answered all my questions about leasing and took the time to listen to my concerns. More

Ed the GM was amazing Ed Baker was the following to my family Understanding Competitive Kind Wanted to help He made feel at home Ed sold my family after tomorrow 4 Ed Baker was the following to my family Understanding Competitive Kind Wanted to help He made feel at home Ed sold my family after tomorrow 4 cars in a few days and there is more family which will come here to see Ed Bill was fantastic on paper Julián was great in finance And last but not let Melissa made sure to come out and thanked us and let all of us kniwyif you need anything to give her a call Looks like we have found a NEW home to buys our cars More

Highly Recommended James McCullough makes the process so easy and enjoyable. His dedication to his clients shows from the moment you walk in the door until you drive awa James McCullough makes the process so easy and enjoyable. His dedication to his clients shows from the moment you walk in the door until you drive away in your new vehicle. This is the second vehicle we have purchased from James and highly recommend him to all of our family and friends. More