West Herr Chevrolet of Williamsville

excellent Went in to buy a vehicle, haven't purchased a new vehicle in a long time. Was not in very long, knew what I wanted, was helped right away got the vehi Went in to buy a vehicle, haven't purchased a new vehicle in a long time. Was not in very long, knew what I wanted, was helped right away got the vehicle I wanted, was back the next day and left in my new truck. Customer service was excellent! More

New lease with amazing salesperson My leasing consultant was Deanna Curry and she was extremely pleasant and accommodating. She made the entire experience seamless and enjoyable. I went My leasing consultant was Deanna Curry and she was extremely pleasant and accommodating. She made the entire experience seamless and enjoyable. I went in and got my car the same day! I will definitely be coming back to Deanna from here on out! You guys do amazing work. I love West Herr! More

Consider other dealers in the area Looked at a used SUV. Test drive and looked at on the lift also. Noticed an issue and was told yes they will fix it. Made an offer. They declined. So Looked at a used SUV. Test drive and looked at on the lift also. Noticed an issue and was told yes they will fix it. Made an offer. They declined. So I left. Then a week later they were in a hurry to sell and dropped it almost to the price i offered. So i agreed to buy it. They had the truck inside the shop when I went in. We agree on a price for an extended warranty. I told them what rate I can get and they insisted on rushing it through. Half way through the process after they were running my credit I was informed that some work would not be done. They came back with all the papers, it is now after closing, so they are rushing through everything. The extended warranty was more money then agreed, gave a line of best we could do, the loan had an interest rate almost double what I told them I could get it for. But they said oh you can refinance it. Which I am. They backed the SUV up at just the right angle. We got it home and I noticed a center cap missing, a slice in the front bumper, a crease in the front fender and paint rubbed off down to metal on the fender at the wheel well. Needless to say I was extremely pissed. Not at them but myself for trusting them and not looking over the SUV before the paperwork was started and again before we left the lot. Do not let them rush you into buying just because they want to make the deal to get rid of it. Go to a credit union and get preapproved at almost 1/2 the rate. Look the vehicle over before, during and after. I thought since they have alot of locations they would be a bit more honest like Mike Smith and Basil that were great to work with. But I was wrong. More

Very friendly people Samar and Mike at West Herr were great to work with. They listened to my needs and wants and got me into a car that I could afford and accommodate my Samar and Mike at West Herr were great to work with. They listened to my needs and wants and got me into a car that I could afford and accommodate my family. More

TRAX LEASE Dealt with Jenn Mullins concerning lease of Chevy TRAX. Very pleasant experience. Jenn's helper Tamara was very knowledgeable in getting me accustome Dealt with Jenn Mullins concerning lease of Chevy TRAX. Very pleasant experience. Jenn's helper Tamara was very knowledgeable in getting me accustomed to the new dash features and their operation. Would highly recommend Jenn and the WEST HERR dealership. More

James my salesman was great My salesman, James M, was great. My lease was up and I wanted to lease another Equinox. He made the process easy and played no games. His helper, Rebe My salesman, James M, was great. My lease was up and I wanted to lease another Equinox. He made the process easy and played no games. His helper, Rebecca?, set up my phone and onstar for me and made sure I was familiar with all the buttons. Both of them are awesome!!! More

Bought a used car Salesman Greg was very pleasant to work with and explained everything thoroughly. All staff were also kind and considerate, offering me drinks and mak Salesman Greg was very pleasant to work with and explained everything thoroughly. All staff were also kind and considerate, offering me drinks and making sure I felt welcome and comfortable with the whole experience. More

Nice experience I was looking for lower down payment, and lower monthly payment ( compare to monthly payment I was paying on my 2016 eguinox) and I got it with help o I was looking for lower down payment, and lower monthly payment ( compare to monthly payment I was paying on my 2016 eguinox) and I got it with help of Melissa and David. Great dealership and great staff. More

Best car buying experience yet I worked with James M at West Herr and he was awesome!! Melissa helped work out a great deal and from there it was as smooth as could be. James contac I worked with James M at West Herr and he was awesome!! Melissa helped work out a great deal and from there it was as smooth as could be. James contacted with within an hour of being in contact with someone there about getting a new lease. He sent me all the information that I would need to get the ball rolling and he fit me right into his schedule to come in and sign papers. He took his time with me and answered all my questions with ease. I had nothing but confidence in his knowledge for what he does. He is truly a professional. He assured me that even once the deal was done that I could contact him with any questions or concerns I may have once I get the car home. The entire process never felt like a sale. It was the easiest and most enjoyable experience I have ever had getting a new car. Highly recommend anyone looking for a new car to check them out. James is changing the game when it comes to car sales. More

Love West Herr Shawn Stanley and West Herr are awesome. I would absolutely recommend Shawn to anyone, and I have. Quick, honest & great customer service. Love my Shawn Stanley and West Herr are awesome. I would absolutely recommend Shawn to anyone, and I have. Quick, honest & great customer service. Love my new Chevy! More