
West Herr Chevrolet of Williamsville
Williamsville, NY
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They were very helpful getting me out of my 6 month old vehicle which had problems that weren’t resolved by GM and into a new vehicle. Everyone that I worked with was wonderful during a stressful situation vehicle which had problems that weren’t resolved by GM and into a new vehicle. Everyone that I worked with was wonderful during a stressful situation. More
This is my third lease with West Herr. They just make everything so easy. The service dept is the best as well. I am a West Herr customer for life ! everything so easy. The service dept is the best as well. I am a West Herr customer for life ! More
Will take advantage of you. I understand the game but the Woman took an 18 YO had her sign saying there was no damage on a damaged car and told her the “warrenty” would cover it. This woman made this kid thi Woman took an 18 YO had her sign saying there was no damage on a damaged car and told her the “warrenty” would cover it. This woman made this kid think she was doing something good when in reality she was doing something WRONG and probably ILLEGAL by saying there was NO damage on a clearly damaged car and then asking for 12k above blue book value. If i could go in there and see that woman face to face i would. I understand its their job but this woman should not have been able to say there was no damage and no accident on a car that was in an accident and damaged. Which i found out about the original accident a year later after getting into one that the vehicle was in one prior! And have the paperwork telling me the BUYER it was never in an accident. More
I’m a returning customer and found this experience as satisfying as the last. I knew the truck I wanted and Mike Kabala was willing to find it. He did a great job and I had the truck I wanted in just 8 d satisfying as the last. I knew the truck I wanted and Mike Kabala was willing to find it. He did a great job and I had the truck I wanted in just 8 days. More
Fast and easy process! Helped my mom get a new Trax for her birthday/Christmas! Very happy with everything- from trade value to price on the new car! Thank you! her birthday/Christmas! Very happy with everything- from trade value to price on the new car! Thank you! More
I have been doing business with Brian for about six years now and I am very satisfied he explains everything perfect and always gives me the best deal possible now I have my dad my daughter that bought cars now and I am very satisfied he explains everything perfect and always gives me the best deal possible now I have my dad my daughter that bought cars off of Brian very satisfiedGreat dealership to do business with I have a salesman for life now thank you More
Erik Giardina is the very best customer service centered person you could ask for. Like the old days when the customer mattered. Returned there because of Erik’s customer service skills. person you could ask for. Like the old days when the customer mattered. Returned there because of Erik’s customer service skills. More
I could not be more impressed with a dealership! All service members were cordial,knowledgeable and eager to please. I look forward to dealing with this outstanding dealership. service members were cordial,knowledgeable and eager to please. I look forward to dealing with this outstanding dealership. More
It’s so easy to see why this dealership location specifically has been voted the best dealership for so many years. They listen and they care!! They make you feel important and explain the process specifically has been voted the best dealership for so many years. They listen and they care!! They make you feel important and explain the process!! I will definitely use them again!! More
Professional. Courteous. Detail oriented. Fantastic customer service. Concise. Informed. Had a excellent experience with Dave Peters, The Benaquist father and son, Mike and Matt. Awesome. customer service. Concise. Informed. Had a excellent experience with Dave Peters, The Benaquist father and son, Mike and Matt. Awesome. More