West Herr Chevrolet of Williamsville

As. a previous customer of a few other Chevy Dealerships over the last 9 years I honestly have to say that the service department at West Herr Transit Rd in Williamsville is by far the best. over the last 9 years I honestly have to say that the service department at West Herr Transit Rd in Williamsville is by far the best. More

They keep me in the loop about what was going on with my car. I always go to this location with issues with my vehicle. Great service and friendly staff. car. I always go to this location with issues with my vehicle. Great service and friendly staff. More

Very friendly, everyone there was very helpful, the process of leasing my car was quick and easy. Highly recommend this dealership. Zack was a great salesman and made the process painless process of leasing my car was quick and easy. Highly recommend this dealership. Zack was a great salesman and made the process painless More

Went in for a routine check up and oil change. My car was ready15 minutes ahead of schedule. Nicholas was friendly and efficient as everyone usually is. ready15 minutes ahead of schedule. Nicholas was friendly and efficient as everyone usually is. More

The experience was very efficient! Service was quick for an oil change and inspection! I certainly will look forward to coming back to this dealership for service! an oil change and inspection! I certainly will look forward to coming back to this dealership for service! More

Did a great job keeping us informed as to the status of the repairs to our 2021 Traverse. It was difficult in getting the necessary parts to fix the problem with our vehicle taking over a month to get the the repairs to our 2021 Traverse. It was difficult in getting the necessary parts to fix the problem with our vehicle taking over a month to get the parts. Let us have a loaner to use. More

Excelent customer service, good quality in management, the place is very well structured and organized, they were very concerned about what we wanted and they were able to give us the best prices with the the place is very well structured and organized, they were very concerned about what we wanted and they were able to give us the best prices with the best service More

The customer service was excellent I got exactly what I wanted. I will definitely let my friends and family know exactly where to go thank you for your wonderful hospitality wanted. I will definitely let my friends and family know exactly where to go thank you for your wonderful hospitality More

The staff were all professional and treated me like part of the family. No silly haggling going back and forth. Clear options for both leasing, purchasing, and payments. Mike was helpful and explained al of the family. No silly haggling going back and forth. Clear options for both leasing, purchasing, and payments. Mike was helpful and explained all everything. Nick showed me protection options and choices. Providing information, not pushing. The manager Jill came to introduce herself and asked if she could do anything for me. The greeter Alissa was so friendly and helpful . I had never leased so I needed to be walked through the process. I was also provided with purchase figures. No push to make hasty choices. Just logical useful information. And I was treated like a friend. I went home the same day in my new Equinox! I love the car. And by the way I was treated, I most assuredly will return in the future. West Herr treated me better than any of the dealers I have previously bought cars from. My salesman Mike Kabala was excellent at providing information so I could make informed choices. More

I worked with John chmiel and Derek May at chevy OP & he treated my daughter very well when she bought her first car. I contacted him when I found this truck online and he treated me like I was still part o treated my daughter very well when she bought her first car. I contacted him when I found this truck online and he treated me like I was still part of the West Herr family. I’ll call on John again when my wife is ready for a new car. Great experience all around. Thank you! More