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West Herr Chevrolet of Williamsville

Williamsville, NY

4.8
282 Reviews

8040 Transit Rd

Williamsville, NY

14221

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Showing 282 reviews

December 17, 2021

Ed Baker & Mike Benaquist we’re exceptional to work with. Very knowledgeable & professional. Truly guided us to the perfect vehicle. More

by Janee60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Baker, Mike Benaquist
December 10, 2021

Fast and courteous . Will continue buying and servicing cars at west Herr. Great job as always! More

by Johnmyorko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
December 01, 2021

As a customer of West Herr I am very please to be taken care of as a valuable person and customer. Appreciate your kindness. More

by Joseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Love, Joe
November 06, 2021

Nick in service awesome. Right on top of everything great job! Cudos to the guys working on car too great job! More

by Hazeleyes1937
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
October 23, 2021

Easy to make an appointment, excellent communication with service representative and the car was ready when promised . More

by Jrmaira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kate
October 21, 2021

When I made the appointment the scheduler screwed up. Told her my service advisor was Dennis G. She ended up scheduling me for a day Dennis was off. However Nick Valvo was able to fit me in and vehicl More

by Blaine
Recommend Dealer
Yes
Employees Worked With
Nick Valvo
October 20, 2021

Excellent experience with Service writer. I had asked that the brakes be checked and the forward shifting. The response was that the car runs as designed. I still don’t feel that the brakes are right. I More

by Nfox311
Recommend Dealer
Yes
Employees Worked With
Service writer was excellent
Oct 21, 2021 -

Nfox311 responded

Still concerned

Oct 23, 2021 -

Nfox311 responded

See above

Oct 23, 2021 -

Nfox311 responded

Excellent service writer. I am concerned that all of my issues were not addressed. The brakes are still wonky.

Oct 27, 2021 -

Nfox311 responded

I have expressed my concerns above

October 04, 2021

They were real nice and explained what was wrong 😑 just waiting part to have it fixed. I was very happy to get a nice clean car back too. Made my day. Plus great to have the shuttle service. Thank you Kr More

by Lauren.larson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin and Matt.
October 02, 2021

Nick did a nice job and was very helpful I can always rely on West Herr to support me. More

by Prmcpz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
September 28, 2021

Wonderful staff friendly Angela McNight was great very informative. Great to talk to very knowledgeable. Patient and not pushy to get me to buy today!! More

by Jpclouden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela & Kevin
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