West Herr Chevrolet of Williamsville

Took 2023 $140,000 Z06 Corvette to West Herr to have trunk gas struts replaced, front trunk lock mechanism adjusted and passenger door aligned. Still under 3yr/36,000 warranty but General Manager of ser trunk gas struts replaced, front trunk lock mechanism adjusted and passenger door aligned. Still under 3yr/36,000 warranty but General Manager of service (David Ciesielski) refused to correct any of those obvious problems. Service department seems disorganized and lacking any feeling of responsibility for warranty service. John Stellrecht More

Staff very knowledgeable and efficient. Will definitely come back if service is needed again. Thanks again. Will definitely come back if service is needed again. Thanks again. More

Nolan at West Herr Chevrolet was a very knowledgeable sales representative . He made the whole experience of purchasing a vehicle pleasant and with ease. sales representative . He made the whole experience of purchasing a vehicle pleasant and with ease. More

I came in today for an oil change and tire rotation. A problem was found with one tire. The problem was handled professionally by Ron and Mark. I was pleased with the result. A problem was found with one tire. The problem was handled professionally by Ron and Mark. I was pleased with the result. More

Great job and service. Great communication. Keep up the good work and service. Will continue to come back. Great communication. Keep up the good work and service. Will continue to come back. More

The service we received today was excellent! Mark was great friendly & he had a smile the whole time we were there. Thank you Mark Mark was great friendly & he had a smile the whole time we were there. Thank you Mark More

Our salesman was the best I have ever felt with I would recommend this company to anyone looking to buy They went out of their way to make it a good experience recommend this company to anyone looking to buy They went out of their way to make it a good experience More

The service was very good and Mark was most helpful in taking care of letting me know what needed to be done. taking care of letting me know what needed to be done. More

Very friendly very helpful didn’t take us long to get our vehicle and get out of there. Would highly recommend him to everybody vehicle and get out of there. Would highly recommend him to everybody More

Steve took care of everything he helped me pick what I wanted and also a very good experience wanted and also a very good experience More