West Herr Chevrolet of Rochester

Outstanding service by everyone, really easy trade in process, couldn’t ask for a better experience thanks process, couldn’t ask for a better experience thanks More

The staff is incredibly friendly and professional. Juliana is absolutely wonderful. She found me my new Chevy Trax and I am extremely pleased with it !! Juliana is absolutely wonderful. She found me my new Chevy Trax and I am extremely pleased with it !! More

Everyone was extremely helpful and awesome to deal with especially Lydia the sales person.I would highly recommend her to family and friends. especially Lydia the sales person.I would highly recommend her to family and friends. More

I just bought a 2025, TrailBlazer Rs black. Mr.Leonard Miller was a great salesman. He made made everything easy, and was very knowledgeable. Leonard, went above and beyond for my first purch Mr.Leonard Miller was a great salesman. He made made everything easy, and was very knowledgeable. Leonard, went above and beyond for my first purchase at West Herr and I appreciate his hard work. I wanted a great deal on the car Mr.Miller made it happen. Hooray! Great job well done. 👍😀 More

Just got my new 2025 Equinox LT & absolutely love it. Bill Lytle was the salesman & he couldn't have made it any better or easier to do. Bill is very knowledgeable, helpful, & patient, as I had a lot of Bill Lytle was the salesman & he couldn't have made it any better or easier to do. Bill is very knowledgeable, helpful, & patient, as I had a lot of questions. He was even nice enough to bring the car to me & pick up my previous leased vehicle. This transaction couldn't have gone any better or smoother. Kudos to Bill & to Dan Vittori. Thank you both! More

Five stars to West Herr Chevrolet Henrietta New York service department, thank you Justin for taking such good care of our car. 👍👍👍👍👍 service department, thank you Justin for taking such good care of our car. 👍👍👍👍👍 More

I would definitely recommend this dealership to anyone that wants to buy a car. Sales department works hard to help you thru the process. that wants to buy a car. Sales department works hard to help you thru the process. More

We NEVER write company reviews but felt this one was a must! Yesterday we stopped into the dealership on a whim. After looking around the lot we went into the showroom and were immediately greeted by Cono must! Yesterday we stopped into the dealership on a whim. After looking around the lot we went into the showroom and were immediately greeted by Conor Holmes (salesperson). Conor was extraordinarily attentive to want we wanted (and didn't want) and retained everything we said (he even remembered EXACTLY how we each liked our coffee when we went back that afternoon to pick up our new truck). Then on to Austin Kelly, Finance Manager. Again the epitome of professionalism! Not once did either of these men try to hard sell or "bait and switch" on anything which was SO refreshing after buying MANY vehicles from many different dealerships. Austin even dealt with a small glitch we had with ease and no angst to us. We CANNOT recommend this dealership and their employees enough. It is extraordinarily refreshing to deal with a company that says something, keeps their word and goes above and beyond on EVERYTHING. Kudos to West Herr. Do what you need to to retain these two gentlemen. They are truly assets. We now have our "dealer for life" and will continuously refer! Thanks for your great work and making this the most seamless vehicle buying experience we've ever had! More

Very pleased he went out his way to get me approved will recommend this dealer recommend this dealer More

I recently had the pleasure of working with Mayda on my car purchase, and I couldn’t have asked for a better experience. From start to finish, she was incredibly thorough, making sure every detail was cove car purchase, and I couldn’t have asked for a better experience. From start to finish, she was incredibly thorough, making sure every detail was covered so that I could make the best decision. The first car I had in mind ended up being a no-go, but I truly appreciate the fact that they took the time to inspect it carefully rather than just pushing a sale. That level of honesty and diligence is rare. Thankfully, Mayda helped me find a second option, which turned out to be perfect! She made the process smooth, stress-free, and, most importantly, ensured I left feeling confident in my choice. I highly recommend working with her if you’re looking for someone who genuinely cares about getting you into the right car, not just any car. More