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West Herr Chevrolet Orchard Park
Orchard Park, NY
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Really clean and everyone was very pleasant. Our sales person was very professional but yet very personal too . He was never pushy or tried to talk us into something we didn’t want . Would recommend every person was very professional but yet very personal too . He was never pushy or tried to talk us into something we didn’t want . Would recommend everything highly More
I purchased my 2020 Chevrolet Colorado truck from this dealership in July 2020. The sales experience was fantastic. A rodent got under my hood in April 2021 and built a nest.....unfortunately, it chewe dealership in July 2020. The sales experience was fantastic. A rodent got under my hood in April 2021 and built a nest.....unfortunately, it chewed through 5 wires and caused my windshield wipers to not work. I took it in for repairs on 4/20-4/21/21 and worked with Matthew Brown in the Service Department. The service provided was excellent! I recommend this Chevrolet Dealership to anyone looking to buy a new or used vehicle and looking for a stellar service department! More
Everything from making the appointment and meeting Mat was perfect, Carl also helped me what to do with the tire warranty. He is my sales man and always my go to person. Mat was awesome too. Got it done i was perfect, Carl also helped me what to do with the tire warranty. He is my sales man and always my go to person. Mat was awesome too. Got it done in a timely matter thank you More
The staff was very professional and friendly. I have no complaints. My car maintenance and part ordering needs were handled with efficiency. Overall a pleasant experience. complaints. My car maintenance and part ordering needs were handled with efficiency. Overall a pleasant experience. More
Alexis was very helpful in providing information about various Makes and Models relevant to my price range. She arranged test drives for 2cars. Sharp. Pleasant various Makes and Models relevant to my price range. She arranged test drives for 2cars. Sharp. Pleasant More
I purchased a vehicle with Tyler George, what a wonderful salesman. The whole team I worked with were so nice and very friendly. It was a great experience working with your company. salesman. The whole team I worked with were so nice and very friendly. It was a great experience working with your company. More
Fantastic work, got my brakes done since it was time for them to get replaced, very fast service, great quality, friendly. Would trust them with any of my vehicles them to get replaced, very fast service, great quality, friendly. Would trust them with any of my vehicles More
Beyond disappointed! My mother purchased a car in November 2020 and passed away suddenly in December 2020. We tried to return car to dealership and they want to charge us to return it. She purchased November 2020 and passed away suddenly in December 2020. We tried to return car to dealership and they want to charge us to return it. She purchased for $11,000 and gave them her car as a trade in. They are only offering $9,000 to take car back!! It was driven for 3 weeks. This is ridiculous. Thanks for being so understanding and helpful during a very difficult and tragic time for my family! More
I recently purchased a vehicle through Scott Baldwin. Scott was very informative throughout the whole process and was wonderful to work with! I would recommend him as well as West Herr as a whole for any Scott was very informative throughout the whole process and was wonderful to work with! I would recommend him as well as West Herr as a whole for anyone looking for a vehicle! More