West Herr Chevrolet Orchard Park

Everything from making the appointment and meeting Mat was perfect, Carl also helped me what to do with the tire warranty. He is my sales man and always my go to person. Mat was awesome too. Got it done i was perfect, Carl also helped me what to do with the tire warranty. He is my sales man and always my go to person. Mat was awesome too. Got it done in a timely matter thank you More

The staff was very professional and friendly. I have no complaints. My car maintenance and part ordering needs were handled with efficiency. Overall a pleasant experience. complaints. My car maintenance and part ordering needs were handled with efficiency. Overall a pleasant experience. More

Alexis was very helpful in providing information about various Makes and Models relevant to my price range. She arranged test drives for 2cars. Sharp. Pleasant various Makes and Models relevant to my price range. She arranged test drives for 2cars. Sharp. Pleasant More

I purchased a vehicle with Tyler George, what a wonderful salesman. The whole team I worked with were so nice and very friendly. It was a great experience working with your company. salesman. The whole team I worked with were so nice and very friendly. It was a great experience working with your company. More

Fantastic work, got my brakes done since it was time for them to get replaced, very fast service, great quality, friendly. Would trust them with any of my vehicles them to get replaced, very fast service, great quality, friendly. Would trust them with any of my vehicles More

Beyond disappointed! My mother purchased a car in November 2020 and passed away suddenly in December 2020. We tried to return car to dealership and they want to charge us to return it. She purchased November 2020 and passed away suddenly in December 2020. We tried to return car to dealership and they want to charge us to return it. She purchased for $11,000 and gave them her car as a trade in. They are only offering $9,000 to take car back!! It was driven for 3 weeks. This is ridiculous. Thanks for being so understanding and helpful during a very difficult and tragic time for my family! More

I recently purchased a vehicle through Scott Baldwin. Scott was very informative throughout the whole process and was wonderful to work with! I would recommend him as well as West Herr as a whole for any Scott was very informative throughout the whole process and was wonderful to work with! I would recommend him as well as West Herr as a whole for anyone looking for a vehicle! More

Matt and John were great and really helped us and we brought home our new car. I would recommend them to anyone. We are so excited!! Best company ever. brought home our new car. I would recommend them to anyone. We are so excited!! Best company ever. More

I wanna give a huge shout out to Cory ESPINOLA over at West Herr Chevy OP!! He is absolutely amazing did more for me than anyone at any other dealership! Cory went out of his way to make sure I got what i West Herr Chevy OP!! He is absolutely amazing did more for me than anyone at any other dealership! Cory went out of his way to make sure I got what i wanted!! Anyone looking for a new car go see Cory More

I was disappointed in this dealership after I specifically told them not to run my credit and they did it anyway. I am shopping around for a new car and I told them not to do a credit application specifically told them not to run my credit and they did it anyway. I am shopping around for a new car and I told them not to do a credit application until I can make sure there is actually something I even want at their dealership. I worked with a woman that kept showing me vehicles I didn't want. I specifically told her the 3 makes I wanted to look at and she kept finding me cars I was not the slightest bit interested in. She also kept leaving and saying she'd be right back but took about 15-20 minutes each time she left. We were wondering what she was doing, since I made the appointment way ahead of time and was told I would have one on one help. The lady even said at one point "we don't want you to think you're not important because you definitely are" ... ok but why were you working with another client while I was there and you had an appointment scheduled with me at that time? I wouldn't have cared if it happened once but we were at this dealership for about 3 hours and she was away from us more than she was with us. The credit is really what drove me away though, I found nothing there so they ran my credit and hurt it for nothing. And the excuse to this was "oh my bad, I'm hard of hearing from the military" Ok but you should have heard me since I was very clear about it two or three times when I first came in. Not to mention no greeting or anything when you walk in. Not impressed, very pissed about my credit taking a hit from this place as well. More