West Herr Chevrolet Hamburg

Mark is a great and fun person to deal with he did his best to get me the best price ever. And Taylor helped tremendously with getting me in my vehicle. best to get me the best price ever. And Taylor helped tremendously with getting me in my vehicle. More

I came in for an oil change. Employees were helpful and when I got home my receipt showed a different type of oil was put in than what I need for my Subaru. Reached out to Jas Employees were helpful and when I got home my receipt showed a different type of oil was put in than what I need for my Subaru. Reached out to Jason the service manager he redid my oil change so that it had Subaru oil and parts as was needed and followed this up with a gift certificate for my inconvenience. This was unexpected and he went above and beyond to make me a happy customer - thank you! 😊 More

I was happy that they could make the appointment fairly quick. The service person was helpful. quick. The service person was helpful. More

I have been going to this dealership for over 20 years. They are kind and helpful but not pushy. The salesperson, Keagan called me up a couple of months ago to offer me a trade up from my current lease. They are kind and helpful but not pushy. The salesperson, Keagan called me up a couple of months ago to offer me a trade up from my current lease. I had to wait for the factory to build it but Keagan always kept me updated. It came in earlier than expected and Keagan got right on it and I drove my new car home the same day. Thank you for you excellent work! More

Very helpful to resolve problems. Informed me of what to do next. Nice waiting area too! Informed me of what to do next. Nice waiting area too! More

I’m very happy with my experience at west herr Chevy service dept. as always service dept. as always More

This is the third vehicle that I have purchased from West Herr Chevrolet, my sales consultant, Keegan Kuczma was Absolutely Top Notch, Professional, Courteous, Very Knowledgeable, and completely satisfied ev Herr Chevrolet, my sales consultant, Keegan Kuczma was Absolutely Top Notch, Professional, Courteous, Very Knowledgeable, and completely satisfied every aspect of my buying experience. I will hands down be calling upon Keegan again when my wife is ready to upgrade her vehicle. More

3rd truck I have leased from this location. The manager and sales team fast and efficient in getting things done. The manager and sales team fast and efficient in getting things done. More

They were very knowledgeable about what I was looking for. I would highly recommend this dealership. for. I would highly recommend this dealership. More

I pulled up to the garage they immediately opened up the door I was probably 20 minutes early they took my keys tell me exactly what they were going to do which we agreed on my car went in I sat in a pleasa door I was probably 20 minutes early they took my keys tell me exactly what they were going to do which we agreed on my car went in I sat in a pleasant waiting area got my keys paid the bill and I was out the door it was smooth it was great I love this dealership More