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West Herr Chevrolet Hamburg

Hamburg, NY

4.9
82 Reviews

5025 Southwestern Blvd

Hamburg, NY

14075

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Showing 82 reviews

January 02, 2025

Excellent service, customer experience and transparency in the service department. Work was done timely and vehicle was returned spotless. More

by jschaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
December 09, 2024

Francis and Michael did an amazing job! ! He made sure all of our needs were met and we were completely satisfied with our purchase. I highly recommend using Francis and West Herr!! More

by Jlas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis & Mike
November 30, 2024

Kate Fink and Shaun got my truck in when I needed it looked at. Both were very helpful and attentive. Highly recommend them for your Chevy service. A+++ More

by erniejoe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Fink and Shaun in fleet service.
November 12, 2024

Service is great as usual. People are very nice and take time to solve any problems you might have. More

by legend50bmx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
October 19, 2024

Friendly,efficient ,knowledgable staff. Very nice dealership !! They even have a tv and snacks,coffee...good experience !! More

by Nurse75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
September 26, 2024

My Service representative is very thorough and follows up to notify me of any additional service items that need attention or future maintenance that is recommended. I’m very happy with the service at We More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
September 25, 2024

Takes far too long to make an appointment on the phone. Then after leaving a call back number that’s takes awhile too.Upon arrival for appointment have to wait at least 10 minutes to enter info .That inform More

by KINGOWISH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
September 11, 2024

To whom it concerns excellent customer service Hunter Excellent service. Thanks. Have a blessed day. More

by bbsama4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Excellent service
August 28, 2024

It went very well Jennifer was very understanding and caring I would definitely recommend West Herr Chevy of Hamburg NY More

by kluellag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
August 02, 2024

Very knowledgeable sales associate,very easy transfer of our car too dealer,car selection was nice got the color I wanted,will diffently keep the family in this dealer for all of our needs in the future More

by JTWEED536
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Camp
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