West Herr Buick GMC Cadillac of East Aurora

Thank you Brian for the excellent service. We went out of our way to come at a time you were working. Thank you for the patience and kindness we were shown today!! Joanne and Louise We went out of our way to come at a time you were working. Thank you for the patience and kindness we were shown today!! Joanne and Louise More

My service experience was pleasant,quick and thorough. Will continue for all of my service needs. Will continue for all of my service needs. More

I was very happy with the service I received from Dave Radder. No matter what questions I asked him, if he didn't know the answer, he made sure he would find it. I was very comfortable with him and I knew Radder. No matter what questions I asked him, if he didn't know the answer, he made sure he would find it. I was very comfortable with him and I knew I could trust him. He was wonderful and I would recommend him and your company to anyone looking for a vehicle and a place that I couldn't have has a better experience than I did. Thank you! More

Salesgirl was excellent Knew her stuff. She was able to beat another offer Very polite and accommodating She was able to beat another offer Very polite and accommodating More

Friendly staff. Modern, clean, no odors , well lit, great customer service, knowledgeable staff, and convenient hours Modern, clean, no odors , well lit, great customer service, knowledgeable staff, and convenient hours More

I had an issue with my 2022 GMC Sierra all of the instrument lights were on and it said service ESC limited steering assist and abs. I called they were able to get me in right away I live over an hou instrument lights were on and it said service ESC limited steering assist and abs. I called they were able to get me in right away I live over an hour from the dealership so I hurried in. When I got there I was put on Greg’s team. Noticing I drove quite a distance Greg immediately got my vehicle in to a service bay. Within 30 mins they had found the problem located the part at another dealership picked up the part and had me on the road within 2.5 hour! I was so grateful I didn’t have to rent a car to get home or pay a friend/family member to pick me up at almost $5 a gallon for fuel. Greg is the definition of customer service and I’m grateful for that! More

My second lease with west herr east aurora and they went above and beyond to find the buick in my price range. These people make west herr's reputation as great as it is. Thank you Correy, Nick, Tom, Brad K above and beyond to find the buick in my price range. These people make west herr's reputation as great as it is. Thank you Correy, Nick, Tom, Brad Kania too. Also Dan Dodge for your help last year. You guys all deserve a pay raise. Thanks Larry Magiera Depew NY More

Good thorough friendly service always very efficient nice clean surroundings Take an interest in their customers clean surroundings Take an interest in their customers More

My first service visit since purchasing my vehicle with this dealer. Outstanding experience. Easy check-in, text message and human communications, great coffee service and comfortable waiting room. High this dealer. Outstanding experience. Easy check-in, text message and human communications, great coffee service and comfortable waiting room. Highly recommend West Herr Buick GMC Cadillac of East Aurora! More