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West Herr Buick GMC Cadillac of East Aurora
East Aurora, NY
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Mike & Christian At West Herr GMC were phenomenal, as always. Very knowledgeable and patient. We will continue to recommend family and friends to them in the future. always. Very knowledgeable and patient. We will continue to recommend family and friends to them in the future. More
Too big of a group.now Customer feels lost in the paperwork. Attention to detail lacking. Missed out on earlier lease offers b/c sales did not get back to me when I had a service appt. Service dept m paperwork. Attention to detail lacking. Missed out on earlier lease offers b/c sales did not get back to me when I had a service appt. Service dept missed tire inflation, it took 2 & 1/2 hrs to get paperwork to sell me my own leased vehicle even though I had a pre-arranged appointment with sales. More
Worth the time to get what you need Anyone looking for a new car would be crazy not to shop around. It's a learning experience to say the least! Listen to what the other dealership's t Anyone looking for a new car would be crazy not to shop around. It's a learning experience to say the least! Listen to what the other dealership's tell you, test drive something you think you'd like, and then try west Herr in East Aurora. You can't beat the quality of a GM product to begin with, but, add to it a nice atmosphere where everyone says hello and acknowledges your presence, and a couple sincere sales persons that work with you to get what you need; West Herr will be the last stop you'll need to make to drive home a new vehicle and be happy about the whole experience More
George and Tyler were so nice and calm with all the questions I had. They even went over items multiple times. They also made my payments right where I want them! They are my new favorite sales guys questions I had. They even went over items multiple times. They also made my payments right where I want them! They are my new favorite sales guys More
Always aware of what the customer wants. Very polite. Quick service. Explained every aspect of vehicle and the paperwork. Made us feel comfortable with the deal that we made Quick service. Explained every aspect of vehicle and the paperwork. Made us feel comfortable with the deal that we made More
Very Polite I enjoyed working with Brunno and Chris. They answered every question i had. They knew everything about my suv. I liked the fact i was shown everythin I enjoyed working with Brunno and Chris. They answered every question i had. They knew everything about my suv. I liked the fact i was shown everything in the vehicle before driving off. More
Very happy I chose to come to West Herr Buick, was my first time there. Very satisfied with my salesman, Dave Raddar and sales manager, Dean Lucas first time there. Very satisfied with my salesman, Dave Raddar and sales manager, Dean Lucas More
Incredibly friendly, knowledgeable and helpful. The employees spent a lot of time with us and answered all of our questions thoroughly. We will definitely return! employees spent a lot of time with us and answered all of our questions thoroughly. We will definitely return! More
It is always a pleasure to work with West Herr. Megan It is always a pleasure to work with West Herr. Megan has been amazing with the last four cars I have bought from her. She is the reason I keep co It is always a pleasure to work with West Herr. Megan has been amazing with the last four cars I have bought from her. She is the reason I keep coming back. More
The staff were a pleasure to deal with. Dave, the sales person, was helpful and responsive to my multiple questions. At no point was there any negative pressure to buy. person, was helpful and responsive to my multiple questions. At no point was there any negative pressure to buy. More