West Herr Buick GMC Cadillac of East Aurora

Happy with our purchase and would do it again at West Herr. We purchased the car we really wanted and are very happy with it. Herr. We purchased the car we really wanted and are very happy with it. More

The West Herr East Aurora team is excellent to work with! They will go above and beyond to get your business and get the deal done without taking advantage of the buyer. I’ve been working with Lisa for man They will go above and beyond to get your business and get the deal done without taking advantage of the buyer. I’ve been working with Lisa for many years and she is absolutely amazing. More

While my saleswoman was top notch, the experience was less than favorable. Test drove vehicle that had not enough gas in it for me so i had to fill it up. The detail job they did before I drove off l less than favorable. Test drove vehicle that had not enough gas in it for me so i had to fill it up. The detail job they did before I drove off lot was terrible. I went through the interior myself and my rags were dirty. I brought it back to have another detail which they had my vehicle for 2.5 hours. When I got it home, the windows in the back were never rolled down to clean the top part of window which had a thick crust on them. 2 weeks after bringing vehicle home I had to bring it back because the wheel wobbled. The spare key they gave me didn't work and was told to bring it in to change the battery, come to find out they couldn't program it, it could only be done by jeep. Went to jeep they told me no they cannot program it as its an aftermarket key. Just not the best customer experience. More

Great salesmen Tim B to work with. Finds the right deal to suit you. He knows his customers and works with them to make their experience the best it can be to suit you. He knows his customers and works with them to make their experience the best it can be More

Greg was very knowledgeable, quick and friendly. I’ve been really impressed with my new truck and it was a very smooth transition with a trade in. been really impressed with my new truck and it was a very smooth transition with a trade in. More

They are very professional and go out of their way to make sure everything is perfect. I would highly recommend them to anyone looking to purchase a vehicle. make sure everything is perfect. I would highly recommend them to anyone looking to purchase a vehicle. More

Excellent customer service. they always keep their word, there was never a “oh we couldn’t get you this this or this, but!” Moment. Everything said was true. there was never a “oh we couldn’t get you this this or this, but!” Moment. Everything said was true. More

Great to work with the East Aurora TEAM on my deal. Made my purchase painless. In today's world, it was nice to see how a group of coworkers work so well together to meet there company goals. my purchase painless. In today's world, it was nice to see how a group of coworkers work so well together to meet there company goals. More

Excellent service ,!!! Nick is the best at gmc east aurora. Went out of his way to make sure I was happy. I would recommend 100% aurora. Went out of his way to make sure I was happy. I would recommend 100% More

My salesperson was awesome and very helpful. I felt very comfortable and not pressured at all. They worked together to ensure that I was happy and I am ! comfortable and not pressured at all. They worked together to ensure that I was happy and I am ! More