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West Herr Buick GMC Cadillac of East Aurora

East Aurora, NY

4.9
644 Reviews

535 Main Street

East Aurora, NY

14052

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Showing 644 reviews

February 22, 2024

The service team could not have been more helpful kind and efficient ! I feel very comfortable going there for all my car needs More

by donnahofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service scheduling department
February 14, 2024

I had an Excellent service experience with the entire team at West Herr East Aurora More

by yachtmaster2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
West Herr, Daniel Dodge
February 02, 2024

Fantastic expirience. Jason Jones was my salesman with help from Haley. John in finance closed the deal for us. Overall a great expirience buying a luxury vehicle! More

by frankandroff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Haley,John,, West Herr, Daniel Dodge
January 22, 2024

Service was great as usual. Keep you informed, friendly and helpful about any questions that arise More

by Dogmom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
January 15, 2024

Alyssa was great! ! I think she deserves a Diggs jersey! The whole experience was delightful. Thank you and I hope to continue doing business together. More

by Jblaker1123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I did my paperwork with Alyssa. Great young salesperson!, West Herr
January 08, 2024

Desiree Vollmar and her sales manager rocked it for me. . They were able to put me into another GMC truck. I went from a Canyon to a Sierra 1500 Elevation. Was I ever so impressed by the truck and by the More

by DAVLYSI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Desiree, West Herr
January 05, 2024

The dealership was responsive and very accommodating! I sincerely enjoyed working with their team. The car was prepped and ready for delivery on my schedule. The paperwork was complete and ready for More

by Sharon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Assistant delivering vehicle , West Herr, Daniel Dodge
December 18, 2023

Wouldn't want to shop any other dealership in America Have bought 4 vehicles here because the salesmanship is phenomenal, finance office will find great deals, and the service department has fast accurat More

by Jennifer Crowde
Recommend Dealer
Yes
Employees Worked With
Robert Frankavella-sales, Daniel Dodge
December 12, 2023

Haley Callahan is very good at her work she deserves 10 Stars very Friendly and professional attitude.Explain everything loud and clear. Great Job!!!!!!!!! More

by rickstar928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Callahan , West Herr, Daniel Dodge
November 21, 2023

Happy to finally have a heated steering wheel after waiting two years. Service dept did a great job More

by johnstswales
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg