West Herr Buick GMC Cadillac of East Aurora
East Aurora, NY
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Recently purchased a 2021 Yukon. Salesperson Rob Francavilla was the best. Very professional and a pleasure to work with. The vehicle price was great and the value offered for my trade was very fair Francavilla was the best. Very professional and a pleasure to work with. The vehicle price was great and the value offered for my trade was very fair. Delivery was fast and smooth. Would highly recommend this no pressure dealership. More
Jay Walter was an awesome salesman. He listened to my requests and never pushed me to anything I didn’t want. Everyone we worked with all the way through was a great help. requests and never pushed me to anything I didn’t want. Everyone we worked with all the way through was a great help. More
It was pleasant, friendly and fast customer service. A way much better service. Than my last vehicle purchase, at a different dealership. It only took 1 hour to do everything . And, I wa A way much better service. Than my last vehicle purchase, at a different dealership. It only took 1 hour to do everything . And, I was driving away in my new canyon. It took me 4 hours at the last dealership to get everything done. I was not happy and was frustrated. More
Easy purchase! Low stress! Super friendly staff. Best auto buying experience I've ever encountered. I would definitely purchase my next auto at West Herr! auto buying experience I've ever encountered. I would definitely purchase my next auto at West Herr! More
I so appreciate how the team worked collaboratively - the Kia, Chevy and GMC teams worked together to get me into what I was looking for. The contactless buying experience was very enjoyable and will look t Kia, Chevy and GMC teams worked together to get me into what I was looking for. The contactless buying experience was very enjoyable and will look to do this in the future. I’ll purchase from West Herr again! More
Salesman George and Finance person Christina were knowledgeable, clear, personable and and efficient. They tailored their communication and assistance to my own needs and understanding. knowledgeable, clear, personable and and efficient. They tailored their communication and assistance to my own needs and understanding. More
Very helpful, very courteous and helped me get into an amazing truck fairly and squarely! I really enjoyed the people that worked with me, they were respectful and understanding! amazing truck fairly and squarely! I really enjoyed the people that worked with me, they were respectful and understanding! More
We received outstanding customer service from Chuck and Chris, my deal was made quickly and the ease of picking up the car made my experience easy and enjoyable. Chris, my deal was made quickly and the ease of picking up the car made my experience easy and enjoyable. More
Great customer service, and communication. Traded in my 2015 to lease a 2021 and the process was seamless. Highly recommend West Herr GMC of East Aurora! 2015 to lease a 2021 and the process was seamless. Highly recommend West Herr GMC of East Aurora! More