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West Herr Buick GMC Cadillac of East Aurora

East Aurora, NY

4.9
644 Reviews

535 Main Street

East Aurora, NY

14052

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Showing 644 reviews

March 03, 2021

Lisa janish was wonderful! My daughter has a sick son and needed a car for all his doctor appointments and hospital stays. She's on a fixed budget. Lisa was able to find a safe, beautiful, comfortabl More

by Debrasears04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa janish, nick rogenmoser, West Herr, Daniel Dodge
March 03, 2021

Jaymison did an amazing job, he got me out of my lease 8 months early and got me into a car I love! I would highly recommend this team to help you find a car you love! More

by Hollieseipel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaymison, Jessica , West Herr, Daniel Dodge
March 03, 2021

Amazing dealership! Great customer service. If you are looking for a new or pre owned vehicle I would highly recommend you make it out to West Herr in East Aurora! More

by M Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
West Herr, Daniel Dodge
Mar 04, 2021 -

West Herr Buick GMC Cadillac of East Aurora responded

Hi Mr. Smith, My name is Daniel Dodge and I am the general manager here at West Herr. I am going to reach out to you to discuss your experience. Thanks for your business.

March 01, 2021

I am very pleased with the East Aurora West Herr dealership. We have purchased several vehicles from Lisa Janish and she, along with Nick and Mike helped make our car purchase experience a great on More

by JOANNE.BUTLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Janish, Nick Rogenmoser, Michael Bundt
March 01, 2021

They had the car we were interested in. The sales person, Dave Radder was very cordial and professional. The overall experience was pleasant and went very smoothly. More

by theodorakosmark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Radder, Jessica
February 28, 2021

This was a very good experience, everybody involved was very helpful. This was our first lease. My wife & I have never had new vehicles. We will definitely consider doing business with this dealership agai More

by kvandersteur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Schmidt & Chris, West Herr, Daniel Dodge
February 28, 2021

Everyone we worked with was friendly and helpful. After having a miscommunication at a different dealership and backing out of a car there they worked with us to fix everything and get me the car I really More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
West Herr, Daniel Dodge
February 27, 2021

I was very pleased with the way Tim Bennett handled our sales . The transaction went very smooth and fast . We are very excited about our new truck . More

by rdbull22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Bennett , we are very impressed with Tim’s professional appearance and the way he handled everything , West Herr, Daniel Dodge
February 27, 2021

Bryan Fox at West Herr is fabulous. He shopped for my new lease earlier than do and got me all the extras I wanted and kept my payment where I wanted to be ! More

by Williamsjalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Fox
February 27, 2021

The dealership staff Provided excellent, professional service. The car buying process was streamlined. All of my questions snd concerns were answered in a timely manner More

by Kwehrfritz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa, Nick, Michael, Jennifer, West Herr, Daniel Dodge
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