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West Herr Buick GMC Cadillac of East Aurora

East Aurora, NY

4.9
647 Reviews

535 Main Street

East Aurora, NY

14052

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Showing 647 reviews

October 02, 2021

Great person very courteous And very helpful great dealership I bought my wife’s car there GMC train always will come back to the dealership More

by Rockcity260tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas jarosz, West Herr, Daniel Dodge
September 28, 2021

George Wheeler and the rest of the West Herr family in East Aurora are the best! Accommodating, friendly, and professional to say the least. Also, West Herr has great prices and a huge inventory. Go see t More

by brettpac3210
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Wheeler, West Herr
September 27, 2021

Bruno Lombardo is the best salesman I’ve ever dealt with! Went out of his way to help us buy our car. Very nice guy, too! More

by Rtsaraf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Lombardo. Sales, West Herr
September 03, 2021

This dealership was not honest about the ability to have it serviced at another West Herr dealership. It is not close to my home and now I am being told in order to have a check engine light looked at I ne More

by Unhappy with West Herr
Customer Service
Recommend Dealer
No
Employees Worked With
West Herr
August 12, 2021

Went for annual state inspection and basic maintenance . Very professional staff that accomplishes the tasks efficiently. 10 ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

by kahame
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asa, West Herr
Aug 12, 2021 -

kahame responded

West Herr in East Aurora

August 01, 2021

Chuck Pa did an excellant job at locating a pickup for me. spent about 2hrs back and forth and came up with just what i wanted.Great job. More

by pslickwg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Shmidtt, West Herr, Daniel Dodge
July 29, 2021

Transaction was smooth although have contacted sales via text msg.emails.. phone calls to no avail. When purchased noticed few dents in hood and scratches along side. Nvr picked out the actual vehicle... wi More

by donna5456
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
West Herr, Daniel Dodge
July 22, 2021

West herr was my first choice after my vehicle was totaled. This is my third vehicle from them and I've had nothing but wonderful experiences! Melissa, Zack and Tom along with everyone else who made i More

by maria Fred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Tom and Zack, West Herr
June 04, 2021

I arrived 15 minutes early for my 1:30 appointment and my jeep was taken right in. I had an inspection done, oil change, and my tires rotated. Everything was said and done in an hour. Great work friendly peo More

by tracyny1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
West Herr, Daniel Dodge
May 13, 2021

I have bought my last 3 cars from West Herr GMC/ Buick in East Aurora. I believe that,in its self, speaks for itself about the dealership! More

by Rdv1946
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Francavilla
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