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West Herr Buick GMC Cadillac of East Aurora

East Aurora, NY

Overview
Reviews
Vehicles
4.9
647 Reviews
Call Dealership (716) 652-2600
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535 Main Street

East Aurora, NY

14052

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Showing 647 reviews

January 18, 2022

Very personable and clean. Appointments are right on little waiting. Periodically sends out coupons on your services More

by Antinamariani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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January 01, 2022

Great dealership.helpful willingness bro get deal done with help from excellent honest good guy Jason George More

by jjimbur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason George sales, West Herr, Daniel Dodge
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November 24, 2021

Excellent service, made me feel comfortable I felt they genuinely cared about me and I wasn't just a number More

by Stella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy in service and another young man
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November 22, 2021

I have always been completely satisfied with all the Expertise and courtesy of entire staff. Thank you More

by Irenee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
West Herr, Daniel Dodge
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November 18, 2021

Timley scheduling for the work as well as promptly completed those repairs . Recommend this dealership More

by GMC guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Very efficient and friendly service department , West Herr, Daniel Dodge
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November 10, 2021

Service was preformed in a timely manner & vehicle was cleaned when finished. Everyone at this dealership is very helpful & answer all questions that are asked of them. More

by Ds5695
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The cashier, she was very helpful with the rewards program
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Nov 10, 2021 -

Ds5695 responded

Service was preformed in a timely manner & vehicle was cleaned when finished. Everyone at this dealership is very helpful & answer all questions that are asked of them.

November 02, 2021

Staff was courteous, friendly and helpful.The dealership Staff was courteous, friendly and helpful. The dealership was clean and comfortable. The staff went out of their way to be helpful. More

by Cfuller763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
West Herr, Daniel Dodge
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October 30, 2021

West Herr is a friendly professional dealership. It has GREAT service and the Salesman named Rob F. we work with is Exceptionable. More

by Katie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Francavilla, West Herr, Daniel Dodge
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October 27, 2021

This is the fifth or sixth new Buick we have purchased or leased from Chuck Schmidt at West Herr Buick of East Aurora. On all of these occasions Chuck has been a pleasure to work with and is the best sales More

by candcwhit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
West Herr, Daniel Dodge
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Oct 27, 2021 -

candcwhit responded

That is my review.

October 14, 2021

Took my car on for service in East Aurora They did a good job and very happy with service dept. thanks west here. Go bills More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman and service
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