West Herr Acura of Buffalo

Always good customer service Ciara was very helpful and Mark is amazing glad he’s still there! I’m hoping they will allow loaner vehicles again soon. But overall this is a great service center. Mark is amazing glad he’s still there! I’m hoping they will allow loaner vehicles again soon. But overall this is a great service center. More

West Herr Service is excellent. Their work is thorough, efficient and the employees are personable. They are my service dealer of choice! Their work is thorough, efficient and the employees are personable. They are my service dealer of choice! More

I Had quick service this am on my MDX . In and out in 1 hour. Nice work! In and out in 1 hour. Nice work! More

Very helpful, very polite. Clean environment and immediate service walking in the door. Answered all questions and had a nice variety of vehicles to check out Clean environment and immediate service walking in the door. Answered all questions and had a nice variety of vehicles to check out More

Courteous and friendly at the start to finish, shuttle man Tom great help, spoke to Chris in parts very helpful and courteous. Mark in service excellent. man Tom great help, spoke to Chris in parts very helpful and courteous. Mark in service excellent. More

Very friendly, and efficient with everything…the customer service was outstanding!! I Definitely will be going back all the time to get my truck serviced there. service was outstanding!! I Definitely will be going back all the time to get my truck serviced there. More

Service advisor mark was very accommodating with the prompt work on fixing my car even so that I just called this am. Had the car towed to WestHerr Acura and was fixed the same day. prompt work on fixing my car even so that I just called this am. Had the car towed to WestHerr Acura and was fixed the same day. More

Andy did a great job of answering my questions and simplifying the paperwork process. Looking forward to a long term relationship as West Herr Acura is one of the few dealerships in Western NY buying simplifying the paperwork process. Looking forward to a long term relationship as West Herr Acura is one of the few dealerships in Western NY buying and selling high end sports cars and performance vehicles. More

Easy to make an appointment on line - they were ready for me and the service was completed promptly - my only comment would be that $550.00 for a routine service on an almost new car seems high - even though me and the service was completed promptly - my only comment would be that $550.00 for a routine service on an almost new car seems high - even though I was given and approved this amount prior to the service. More

Service options were explained in professional manner. Work was done in a very timely period. Work was done in a very timely period. More