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West Herr Acura of Buffalo

Buffalo, NY

4.8
149 Reviews

7460 Transit RD

Buffalo, NY

14221

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Showing 149 reviews

September 21, 2022

Awesome, Mark was polite, sociable and a pleasure to interact with! Gave accurate details on what car needed and timing was perfect! You guys are lucky to have such a good employee! Hope to have this ad More

by Jaysrool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
September 20, 2022

The staff are always helpful, the work is done well and expeditiously. The waiting room is comfortable and the coffee is great. They don't try to tack on extra services or up charges, and offer a fabulous More

by JillF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
September 20, 2022

Always good customer service Ciara was very helpful and Mark is amazing glad he’s still there! I’m hoping they will allow loaner vehicles again soon. But overall this is a great service center. More

by mjetty616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara and Mark
September 14, 2022

West Herr Service is excellent. Their work is thorough, efficient and the employees are personable. They are my service dealer of choice! More

by LibraryViking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Banas
September 06, 2022

I Had quick service this am on my MDX . In and out in 1 hour. Nice work! More

by Mfmckernan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
August 15, 2022

Very helpful, very polite. Clean environment and immediate service walking in the door. Answered all questions and had a nice variety of vehicles to check out More

by Barlowzach95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
August 05, 2022

Courteous and friendly at the start to finish, shuttle man Tom great help, spoke to Chris in parts very helpful and courteous. Mark in service excellent. More

by douglasmcfarland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in service, Tom shuttle driver , Chris in parts
July 21, 2022

Very friendly, and efficient with everything…the customer service was outstanding!! I Definitely will be going back all the time to get my truck serviced there. More

by adowney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara Downey
July 20, 2022

Service advisor mark was very accommodating with the prompt work on fixing my car even so that I just called this am. Had the car towed to WestHerr Acura and was fixed the same day. More

by Hank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark the service advisor
July 16, 2022

Andy did a great job of answering my questions and simplifying the paperwork process. Looking forward to a long term relationship as West Herr Acura is one of the few dealerships in Western NY buying More

by mccampbell.1916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Lahti
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