West Herr Acura of Buffalo

Heidi once again exceeded my expectations. From the beginning of the buying process to delivery was amazing. She showed me the service area and walked me through everything on my car! She’s a From the beginning of the buying process to delivery was amazing. She showed me the service area and walked me through everything on my car! She’s a rockstar. Thank you Heidi More

Jason was vey helpful and I asked him if he rotated the tires he said no need to do that they were fine. That was a shock to me because they could of did it and changed me. I was very impressed with him be tires he said no need to do that they were fine. That was a shock to me because they could of did it and changed me. I was very impressed with him being honest with me. More

Friendly staff, excellent service. The service department takes care of any issues with my vehicle in a timely manner The service department takes care of any issues with my vehicle in a timely manner More

This is the 2nd vehicle we have purchased from West Herr. Both times have been great! Both times have been great! More

clean efficient all work was done in a timely manner And the car was washed and vacuumed And the car was washed and vacuumed More

Service was delivered timely and professionally. I was very satisfied and impressed by their strong customer-orientation. I was very satisfied and impressed by their strong customer-orientation. More

Great service, friendly, trustworthy and super convenient. Everything is always explained clearly. Don’t try to sell you things you don’t want or need. I’m convenient. Everything is always explained clearly. Don’t try to sell you things you don’t want or need. I’m More

Ciara was a pleasure to meet. She was very professional. Very knowledgeable and cheerful. She arranged my service visit. I will remember her caring attitude. She was very professional. Very knowledgeable and cheerful. She arranged my service visit. I will remember her caring attitude. More

Awesome, Mark was polite, sociable and a pleasure to interact with! Gave accurate details on what car needed and timing was perfect! You guys are lucky to have such a good employee! Hope to have this ad interact with! Gave accurate details on what car needed and timing was perfect! You guys are lucky to have such a good employee! Hope to have this advisor again, Kudos Mark ! More

The staff are always helpful, the work is done well and expeditiously. The waiting room is comfortable and the coffee is great. They don't try to tack on extra services or up charges, and offer a fabulous expeditiously. The waiting room is comfortable and the coffee is great. They don't try to tack on extra services or up charges, and offer a fabulous experience every time we come in. More