
West Herr Acura of Buffalo
Buffalo, NY
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Purchased our first Acura, a 2022 RDX. . Dealership and sales experience was phenomenal. Thanks to our salesman, Tim Zaman for his knowledge patience throughout the process. I would highly . Dealership and sales experience was phenomenal. Thanks to our salesman, Tim Zaman for his knowledge patience throughout the process. I would highly recommend West Herr Acura to anyone in the market for a new or used vehicle. They are the best! More
The building is bright and clean. The staff is very courteous and friendly making the visit comfortable. And at the end, everything is as promised. The entire team is so helpful. T The staff is very courteous and friendly making the visit comfortable. And at the end, everything is as promised. The entire team is so helpful. Thank you. More
Ciara went out of her way & helped us far beyond our expectations - extremely knowledgeable & efficient - I would recommend this dealership to everyone & anyone - any dealership would be lucky to have h expectations - extremely knowledgeable & efficient - I would recommend this dealership to everyone & anyone - any dealership would be lucky to have her - I wish there was an option above 5 star - we received easily 10+ A+++++ service!!! More
Great service every time I have gone there. In and out in a reasonable amount of time. Jason took care of me on my last visit. He was very professional and courteous. Listened to my concerns a In and out in a reasonable amount of time. Jason took care of me on my last visit. He was very professional and courteous. Listened to my concerns and addressed the problem. Car was nice and clean when I left. More
I was pleasantly welcomed today at the West Herr Service Desk - Justin really made my experience memorable! He escorted me to the waiting room & made sure I had the remote to the TV! He took his time & ever Desk - Justin really made my experience memorable! He escorted me to the waiting room & made sure I had the remote to the TV! He took his time & everything was explained thoroughly. Justin made sure that I didn’t have to wait too long- he said he was substituting for the regular service person- I hope he is still around if & when I have to come in again! Thank you for being so nice!!!! More
Absolutely love my new "Used" vehicle I purchased from West Herr Acura! Paul and Kevin (sales) were very personable and took care of all my needs. Dave (finance) went through a bunch of options for an e West Herr Acura! Paul and Kevin (sales) were very personable and took care of all my needs. Dave (finance) went through a bunch of options for an extended warranty plan. (I never by extended warranties, but for my 2017 Infinity we found a warranty where I felt it was the right time to purchase "peace of mind" coverage.) Lastly, Kelsey was a great communicator and also outstanding at finalizing paperwork. She even caught a small discrepancy with the reported mileage which could've been an issue in the future. The General Managaer was also very pleasant, but did not have his name. Every customer wants to feel valued and also want to feel like they signed a great deal. Without question, I will come back to West Herr Acura for future vehicles! Thanks again! More