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West Herr Acura of Buffalo

Buffalo, NY

4.8
150 Reviews

7460 Transit RD

Buffalo, NY

14221

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Showing 150 reviews

March 21, 2023

Very friendly,promp and courteous. .I have been taking my Acura's there for years.The staff are professional and knowledgeable of their product. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Mike
March 16, 2023

Jason Stsrnes was very helpful, he answered sll of my questions. He was very nice to deal with. More

by dfrancioli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin has been our salesman for 3 vehicles and yesterday Jadon helped me when I came in for service
March 09, 2023

THE CUSTOMER COFFEE ESPRESSO MACHINE WAS MOST EXCELLENT. SERVICE AND CAR ANNUAL INSPECTION WAS VERY WELL DONE More

by WESTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CIARI
March 09, 2023

I feel that I was treated in a honest and friendly manner. The work I feel is quality and accomplished in a timely fashion. Ciara , the service Rep. was excellent, very thorough. More

by daned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciera
March 08, 2023

Ciara was very friendly and let me know what to expect while waiting for my vehicle. Great Service!! More

by heather.lippard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara
February 24, 2023

Everything went fast and they even offered to wash my car! Very happy with the service! More

by jbow83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara
January 31, 2023

All personnel were very friendly and professional. We received our new car 6 months after signing the contract. A large part of the delay was outside the dealers control. However we also encountered s More

by jsroesgen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Scilingo, Matt Payen. John Wabick, Jason Rojeck
January 31, 2023

Took 2020 MDX w/ 14k miles in for oil change - cost me $550 for a B16 error due to something with rear differential fluid and “brake pad maintenance” More

by jennifer.s.peacock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ciara
January 23, 2023

Great dealership. Friendly staff. Would highly recommend to anyone who is looking to purchase or service their Acura. 10/10 More

by jeffverr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
January 22, 2023

I felt very comfortable dealing with West Herr Acura of Buffalo. I was given accurate information and never felt pressured into making a purchase. I was informed about my options, of which there were a num More

by Mrs. L
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin
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