
West Herr Acura of Buffalo
Buffalo, NY
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Very friendly,promp and courteous. .I have been taking my Acura's there for years.The staff are professional and knowledgeable of their product. .I have been taking my Acura's there for years.The staff are professional and knowledgeable of their product. More
I feel that I was treated in a honest and friendly manner. The work I feel is quality and accomplished in a timely fashion. Ciara , the service Rep. was excellent, very thorough. manner. The work I feel is quality and accomplished in a timely fashion. Ciara , the service Rep. was excellent, very thorough. More
All personnel were very friendly and professional. We received our new car 6 months after signing the contract. A large part of the delay was outside the dealers control. However we also encountered s We received our new car 6 months after signing the contract. A large part of the delay was outside the dealers control. However we also encountered several administrative issues, e.g. lack of communication regarding the final delivery date and problems with paperwork, that could have been avoided. Notwithstanding, WH went the extra mile to ensure a happy ending. We are very pleased with service received and the quality of the new car More
Took 2020 MDX w/ 14k miles in for oil change - cost me $550 for a B16 error due to something with rear differential fluid and “brake pad maintenance” $550 for a B16 error due to something with rear differential fluid and “brake pad maintenance” More
I felt very comfortable dealing with West Herr Acura of Buffalo. I was given accurate information and never felt pressured into making a purchase. I was informed about my options, of which there were a num Buffalo. I was given accurate information and never felt pressured into making a purchase. I was informed about my options, of which there were a number, and was able to weight them making a choice I am sure I won't regret. I would definitely recommend this dealership and Kevin, in particular, to someone in the market for a new or slightly used vehicle. More