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West Herr Acura of Buffalo

Buffalo, NY

4.8
146 Reviews

7460 Transit RD

Buffalo, NY

14221

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Showing 146 reviews

May 18, 2023

Had a great experience with a fast and smooth transaction. Thanks so much! Dealer was knowledgeable and professional More

by Jerfriku
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
April 28, 2023

30 yrs of buying/leasing vehicles and this store bi far is the best place to do business across all West Herr Dealership's. Bought a beautiful used Acura from Ryan Myles. Flawless transaction,treated with More

by Donotwcheat$$
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Myles,Matt Payne,Dave Durante
April 21, 2023

Jason at West Herr Acura explained what could possibly be wrong with my vehicle and showed me the most cost effective course of action. Outstanding customer service More

by weimer888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
April 18, 2023

Chip is my salesman n he is the BEST! ! Always friendly, knowledgeable with an Awesome personality!! Jason has been my service person on several occasions n he is also friendly, knowledgea More

by Chocolategrandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip, Jason
April 04, 2023

The dealership service was stellar. Ciara was outstanding and very helpful. Our service was excellent. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara
March 28, 2023

I drive from Rochester to West Herr Acura for excellent service and a friendly staff. More

by douglas_miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Starnes and Brian Z. in Service
March 21, 2023

Very friendly,promp and courteous. .I have been taking my Acura's there for years.The staff are professional and knowledgeable of their product. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Mike
March 16, 2023

Jason Stsrnes was very helpful, he answered sll of my questions. He was very nice to deal with. More

by dfrancioli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin has been our salesman for 3 vehicles and yesterday Jadon helped me when I came in for service
March 09, 2023

THE CUSTOMER COFFEE ESPRESSO MACHINE WAS MOST EXCELLENT. SERVICE AND CAR ANNUAL INSPECTION WAS VERY WELL DONE More

by WESTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CIARI
March 09, 2023

I feel that I was treated in a honest and friendly manner. The work I feel is quality and accomplished in a timely fashion. Ciara , the service Rep. was excellent, very thorough. More

by daned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciera
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