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West Herr Acura of Buffalo

Buffalo, NY

4.8
149 Reviews

7460 Transit RD

Buffalo, NY

14221

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Showing 149 reviews

March 15, 2024

Awesome customer service! Ciara was kind and helpful with all the questions I had. Rolled out of the dealership in no time thanks to her! More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara Downey
February 25, 2024

Service was comprehensive which is why I come to WH. Jason is professional and helpful without any nonsense. He and your service department are the reasons I will be back. More

by johnfbriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Starnes
February 02, 2024

Great first service experience for my 2023 RDX. Waiting area was very comfortable and inviting More

by Dsieracki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara
January 06, 2024

Jason went overboard to assist me with my car. Solved my problem and had it fixed within a day.5 stars for him and his crew. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
December 20, 2023

Service was excellent in all facets. Personnel were polite and professional, answered all questions I asked. Very satisfied. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Starnes - service manager
December 20, 2023

I have dealt with Ray LaksHonda/Acuraand now West herr Acura for over the past 20 years leasing Acura vehicles. Yesterday I lesaed my ninth vehicle from West herr with the help of sales associate Kevin Wi More

by pjsaopt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kevin wisniewski
October 31, 2023

Quick service for oil change was great service on my vehicle will comeback again for service More

by Wiese
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service individual
October 31, 2023

Great customer service as always. If you are looking for a new or used vehicle, I recommend this dealership. More

by mshepherdsmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
October 30, 2023

Very friendly, very quick and efficient service! Easy to schedule online. Highly recommend West Herr Acura of Buffalo More

by Kannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara Downey
October 24, 2023

Jason did a fantastic job educating me on the work that was being done, taking extra time to show me features on my car I never knew about. More

by gretagregory7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 02, 2023 -

West Herr Acura of Buffalo responded

Greta, it's great to know that Jason was able to provide you with a thorough understanding of your car and its features at West Herr Acura of Buffalo. Thanks for sharing this positive feedback!