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West Herr Acura of Buffalo

Buffalo, NY

Overview
Reviews
Vehicles
4.8
147 Reviews
Call Dealership (716) 404-8704

7460 Transit RD

Buffalo, NY

14221

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Showing 147 reviews

February 02, 2024

Great first service experience for my 2023 RDX. Waiting area was very comfortable and inviting More

by Dsieracki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara
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January 06, 2024

Jason went overboard to assist me with my car. Solved my problem and had it fixed within a day.5 stars for him and his crew. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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December 20, 2023

Service was excellent in all facets. Personnel were polite and professional, answered all questions I asked. Very satisfied. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Starnes - service manager
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December 20, 2023

I have dealt with Ray LaksHonda/Acuraand now West herr Acura for over the past 20 years leasing Acura vehicles. Yesterday I lesaed my ninth vehicle from West herr with the help of sales associate Kevin Wi More

by pjsaopt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kevin wisniewski
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October 31, 2023

Quick service for oil change was great service on my vehicle will comeback again for service More

by Wiese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service individual
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October 31, 2023

Great customer service as always. If you are looking for a new or used vehicle, I recommend this dealership. More

by mshepherdsmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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October 30, 2023

Very friendly, very quick and efficient service! Easy to schedule online. Highly recommend West Herr Acura of Buffalo More

by Kannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara Downey
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October 24, 2023

Jason did a fantastic job educating me on the work that was being done, taking extra time to show me features on my car I never knew about. More

by gretagregory7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Nov 02, 2023 -

West Herr Acura of Buffalo responded

Greta, it's great to know that Jason was able to provide you with a thorough understanding of your car and its features at West Herr Acura of Buffalo. Thanks for sharing this positive feedback!

October 16, 2023

Jason was awesome would recommend west herr to friends and family. Thank you very much More

by xtreme_clean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Nov 02, 2023 -

West Herr Acura of Buffalo responded

Thank you for sharing your appreciation for Jason and for recommending West Herr Acura of Buffalo! We're grateful for all your support.

September 28, 2023

Tge service staff listened to my concerns and even had the technician come out and explain what they did to check my vehicle concerns. More

by Jsphbova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with a young lady, Ciara
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