West Herr Acura of Buffalo

Ciara Downy went out of her way to give me excellent service. She even washed and dried my car herself as there were no workers to do it. Ciara was friendly, polite and helpful. A definite asset to West service. She even washed and dried my car herself as there were no workers to do it. Ciara was friendly, polite and helpful. A definite asset to West Herr. More

Mark and dealership were awesome. Offered loaner as car was being repaired. Good communication to let know when car would be done Offered loaner as car was being repaired. Good communication to let know when car would be done More

The service is excellent and timely and the personnel are friendly , knowledgeable , professional and include me in decision making if necessary as they complete the service friendly , knowledgeable , professional and include me in decision making if necessary as they complete the service More

Very professional and courteous service. Work performed in timely fashion. Facility is immaculate. Service writer very professional and helpful. Work performed in timely fashion. Facility is immaculate. Service writer very professional and helpful. More

Very professional and courteous. Was in there for a short period and got the job done. Was in there for a short period and got the job done. More

The purchase of my car off of lease was made easy and enjoyable by all involved. enjoyable by all involved. More

I came in feeling defeated and praying for a miracle, Mike worked with my challenged credit with all his leadership for 8 hours straight and I was able to drive home the same day in my 2017 chevy trax LT Mike worked with my challenged credit with all his leadership for 8 hours straight and I was able to drive home the same day in my 2017 chevy trax LT I'm so happy with my new car ! I also have a warrenty , they paid for my lunch and offered water , WEST HERR really took great care of me . More

Mark and Matt are the best reason I get my service done at West-Herr Acura. They are the best. knowledge precise and everything is taken care of in a timely matter. at West-Herr Acura. They are the best. knowledge precise and everything is taken care of in a timely matter. More

Efficient friendly staff Explain everything before they provide any service. Quick service Give estimates before doing any work provide any service. Quick service Give estimates before doing any work More