West End Lincoln
Minneapolis, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Fast and efficient services provided by experienced professionals! Anna, our service coordinator was friendly, professional and kept us fully informed throughout the process! Highly recommend this de professionals! Anna, our service coordinator was friendly, professional and kept us fully informed throughout the process! Highly recommend this dealership! More
Everything went well! Eric was phenomenal and treated us with kindness. We will be back. Eric was phenomenal and treated us with kindness. We will be back. More
This dealers service has always been wonderful, he staff is very friendly, the waiting area is spacious with wonderful treats. I have always waited for my car during service, not a hardship at all, plent is very friendly, the waiting area is spacious with wonderful treats. I have always waited for my car during service, not a hardship at all, plenty of spaces to wait. They do a wonderful job, provide a video of your car with a description of the cars, brakes, tires, frame and filters. Very Pleasant !! More
Very clean, everything was explained as to my service. I was shown where I could wait , how long it would take, and where the snacks and bathrooms were at. Very comfortable arrangement. Service manager w I was shown where I could wait , how long it would take, and where the snacks and bathrooms were at. Very comfortable arrangement. Service manager was great to deal with and he also looked to see if there were any recalls on my car. I would rate this experience very high. More
Weston Lincoln has the best service I have experienced anywhere. Scheduling is always easy. Quality of service is always five star and consistent. The staff is friendly and professional. They have a var anywhere. Scheduling is always easy. Quality of service is always five star and consistent. The staff is friendly and professional. They have a variety of transportation options if needed for convenience. I’ve used them a few times and the experience was excellent. I have also waited for maintenance and been able to continue working in the waiting area, which is thoughtfully laid out and comfortable. I have all of my vehicle maintenance for all of our family vehicles completed with their service department. We have now purchased four vehicles from them and they have earned our business for life. In a world where honesty, integrity and service are rarely displayed, but desperately needed…West End Lincoln sets the bar at 5 stars every time. More
Overall, our experience was mixed. When we purchased our vehicle, our salesperson didn’t seem very happy that we chose to use our own financing because we were able to secure a lowe When we purchased our vehicle, our salesperson didn’t seem very happy that we chose to use our own financing because we were able to secure a lower interest rate. We also felt pressured when we were told that even if we put money down, the vehicle could be sold between Saturday and Monday. During our test drive, we discovered that the rear air conditioning was blowing hot air. This was something we noticed ourselves, even though we assumed the vehicle had been thoroughly inspected before being listed for sale. We had to bring the vehicle back the following week to have it diagnosed, and we spent nearly five hours at the dealership waiting. Once the repair was scheduled, we were without our vehicle for two weeks, which was very frustrating and inconvenient. The bright spot in our experience was Rose. She provided outstanding customer service from start to finish. She kept us informed throughout the repair process, and before an upcoming trip, she even drove a rental vehicle to our home so we wouldn’t be without transportation. Her communication, professionalism, and willingness to go above and beyond made a difficult situation much easier. Rose is a tremendous asset to the dealership, and we truly appreciate everything she did for us. More
Jackson the sales guy is great. He listens well and get the best vehicles matching your criteria ready to go! This is our 4th vehicle with West End Lincoln and Jackson! Highly recom He listens well and get the best vehicles matching your criteria ready to go! This is our 4th vehicle with West End Lincoln and Jackson! Highly recommend! More


